IT Network Specialist

Overview

Who is Youth Villages?

Youth Villages is a nonprofit organization striving to help troubled youth and families live successfully. We are a team of 2,900 individuals who’ve come together across 15 states to change the landscape of child welfare and juvenile justice across the country.  Our work involves providing an array of counseling and treatment services to youth with severe emotional and behavioral problems.

Eighty-four percent of those who go through treatment are succeeding two years after leaving our program. These youth are living at home, remaining in school, and are not experiencing trouble with the law.

We believe strongly in investing in and supporting our employees. We offer candidates opportunities to develop a career and be part of a positive change in our country’s treatment of at-risk youth and families.

Responsibilities

Position Overview

Supports and maintains the Youth Villages network including hardware, applications and user support.

Essential Duties and Responsibilities - Other duties may be assigned:

Support end-users with technical issues, and document resolutions in ticketing system.
Maintain server applications and server roles such as DNS, DHCP and Printing.
Manage Active Directory and group policy for multiple OUs and sites.
Support and maintain hardware: switches, routers, servers, workstations and fiber equipment.
Troubleshoot network performance and outages.
Manage and complete long-term technical projects.
Perform upgrades of hardware and software for various systems.

Language Skills:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills:
Ability to work with mathematical concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability:
Ability to solve practical problems and use standard troubleshooting practices. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee occasionally works near moving mechanical parts and in outside weather conditions and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually moderate.

Qualifications

Covid-19 Vaccine Requirement

As of October 15, 2021, Youth Villages has required the COVID-19 vaccine for all employees, excluding those with an approved medical or religious exemption, as a condition of employment to help ensure the safety of all employees and youth and families served.

Education and Experience:

Bachelor’s Degree or equivalent experience
2-4 years experience in related field
A+, N+ and MCP certifications are preferred
Experience with Azure AD and M365 are a plus

Additional Benefits

Medical, Dental, Prescription Drug Coverage and Vision
Retirement Savings Pension Plan
403 (b)
2 weeks paid vacation
12 paid sick days per year
10 paid holidays

Paid Parental Leave
Mileage & Cell Phone Reimbursement (when applicable)

Experience growth and development through our continuous training, as well as tuition and licensure reimbursement, or pursue opportunities to advance both clinically and administratively with Youth Villages.

Youth Villages is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Youth Villages is committed to not only advancing diversity, equity, and inclusion in the workplace but also in our work with children and young adults. We know that children, families and young people of color can face inequity in child welfare and justice systems, and we train our employees to build the skills they need to work with the communities that we serve, as well as, other employees from different cultures and backgrounds. Youth Villages is opposed to racism in any of its forms and is committed to inclusion, equity, and diversity. We believe that respect for each other is crucial in the work that we do each day.

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