Intern - Information Techology Summer 2023

Descrizione

Xylem |ˈzīləm|

1) The tissue in plants that brings water upward from the roots;

2) a leading global water technology company.

Xylem, a leading global water technology company dedicated to solving the world’s most challenging water issues, is the leading global provider of efficient, innovative and sustainable water technologies improving the way water is used, managed, conserved and re-used. Our international team is unified in a common purpose: creating advanced technology and other trusted solutions to solve the world’s water challenges. We are committed to creating an organization of inclusion and diversity, where everyone feels involved, respected, valued and connected, and where everyone is free to bring their authentic selves and ideas.

If you are excited and passionate about helping us #letssolvewater, we want to hear from you!

The Role: Xylem is seeking Intern candidates with an Information Technology background to join our team for a summer internship.  The duties of this internship will range across the spectrum of supporting and implementing complex solutions around business need. This description is intended for the opportunity on the infrastructure team.

Xylem Summer Internships typically last 10-12 weeks and are an opportunity to get hands-on, professional experience while making a lasting contribution to Xylem as an organization. Our internship program is intended to create a pipeline of talented undergraduate students who are interested in a career in the water innovation technology industry.  Interns are our primary talent pool for all full-time early career positions and rotational programs. The Summer Internship is a great opportunity to learn more about Xylem and see if a career in water technology is right for you.

Essential Duties/Principal Responsibilities:

• Shadow local Service Delivery Technician and assist as needed.
• Receive, unbox, and inventory all IT equipment arriving onsite.
• Install and update OS images on new or break/fix devices.
• Prepare equipment for e-waste vendor.
• Participate in and manage inventory for the Zoom Phone project (phones and headsets).
• Create and update infrastructure documentation.
• Troubleshoot, resolve, and/or reassign tickets in ServiceNow.
• Prepare equipment for shipments as needed.
• Attend all relevant meetings, i.e. Project calls, Team meetings, troubleshooting sessions.
• Identify areas where process improvements are needed and document the new process.

Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification:

• Currently enrolled in a 4-year degree program in Information Systems, Information Science, Information Technology, Information Security, or a related field. Must be in at least junior standing as of the Fall, 2023 semester.
• Strong interpersonal communication skills.
• Ability to work independently in a fast-paced environment

We Offer You More Than Just “A Job”

• **Professional Development –**To advance the capabilities of our people, we offer a wide variety of experiences to support our employees’ professional growth and continuous learning.
• **Total Rewards –**We offer comprehensive programs for compensation, benefits, recognition, learning and development, work-life integration and corporate citizenship.
• Watermark– Watermark is our corporate social responsibility program working to provide education and access to safe water to ensure healthy lives, gender equality, and resilient communities. Employees have the opportunity to learn and volunteer on various water-related projects.
• Employee Networks– Our Employee Networks provide a professional, supportive network for employees from diverse backgrounds, including Women’s, LGBT+ and Allies, Veteran’s, People of Color and Allies, Hispanic Origin & Latin Affinity, Emerging Leaders, and Working Parents Networks.

Physical Demands/Work Environment:

(The physical demands and work environment described here are representative of those an employee encounters and must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Regularly required to sit or stand, reach, bend, and move about the facility
• Office: Standard office equipment; work usually performed in an office setting free from any disagreeable elements
• Standard weekly job hours: 40 hours

Xylem is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.