Community Engagement Associate - Eastern and Southern Africa Hub - REMOTE

Overview

• Work Location: Remote, within East and Southern Africa region

• Application Close Date: Open till position is filled

• Estimated Start date: July 3 2023

• Department: Open Mapping Hub -East and Southern Africa

• Reports to: Eastern & Southern Africa Regional Hub Director

• Terms: Full-time, one year initial contract (subject to renewal)

• Travel: Up to 40%, including the ESA hub’s priority countries in the region

• Level: 5

About HOT

Humanitarian OpenStreetMap Team (HOT) sits at the nexus of participatory mapping, community-led development, humanitarian response, open data and tech. With a talented and diverse team spread around the globe, HOT is an NGO that supports a dynamic global community of thousands of dedicated volunteers using maps and open data for humanitarian response and the Sustainable Development Goals. Working with humanitarian and development partners like the Red Cross, Médecins Sans Frontières, UN agencies, governments and others, the HOT community maps in solidarity with those affected by or at risk of disaster, contributing the maps and data aid workers need to do their lifesaving work.

In 2020 the work of the HOT community was recognized by TED’s Audacious Project, a collaborative philanthropic initiative that serves as a springboard for social impact on a grand scale, leading to an exciting new phase of growth. HOT is expanding its activities: opening four regional hubs and scaling up its support to local mapping communities with the audacious goal of mapping an area home to one billion people in 94 countries at high risk of disasters or experiencing poverty - mapping with communities before they are in crisis.

About the Open Mapping Hub-Eastern & Southern Africa (ESA-Hub)

The goal of the hub is to foster social innovation and entrepreneurship within the OpenStreetMap Ecosystem in the region in order to improve the lives of communities in a real and significant way;  create diverse, vibrant and sustainable Open Mapping Communities and organizations in the region; ensure human capacity development on OpenStreetMap Skills in the region and enhance collaboration between OpenStreetMap Contributors and data users across government, humanitarian and development agencies in the region. We work in 23 countries across the Eastern & Southern Africa region

About the Role

The Open Mapping Hub - Eastern & Southern Africa is looking for an experienced and enthusiastic Community Engagement Associate who shall forge new and maintain existing relationships with subject matter experts, open data thought leaders, other organizations and the HOT community.

This position will work closely with program, data quality and fundraising teams to achieve objectives in alignment with HOT’s current strategic plan. The Community Engagement Associate will have strong experience in organising and delivering community grants and events, creating effective community communication strategies, tracking and evaluating network growth results, public speaking/engagement, and working with and engaging diverse audiences.

If you are experienced in community engagement and network building, a natural communicator and excited to create quality connections between the ESA-Hub and the public, this is the perfect position for you.

Responsibilities

• Evolving and maintaining a Vibrant Community Strategy - including building the Open Mapping Brand Identity in Eastern & Southern Africa, Onboarding mappers and contributors both offline and online, Ability to think in relation to multiple persons, individuals and organisations working with and inpartnership with HOT in the region, Creating a content roadmap for knowledge sharing, offline and online events and other engagement activities.
• Analytics, Reporting and Evaluation - including tracking of progress and results, the ability to set clear goals and using daily, monthly and quarterly data and insights to support programming. Analyse & summarise data for presentation to internal and external hub partners
• Project Management - End to End Management and execution for community programs and events
• Maintains ongoing communications with participants of our community granting efforts to ensure project deliverables are met, to track progress and to provide support on project management and implementation.
• Organizes and maintains a network of communities and organisations participating in HOT’s work in the region, including facilitating virtual discussions and planning and facilitating peer -peer learning events
• Contribute to the Hubs learning agenda by supporting the production of high quality communication and engagement materials which capture lessons and insights from hub programs

Qualifications

• 3-5 years experience in community building and engagement
• Professional experience working with organisations in the private sector and/or community-based organizations
• Autonomous but highly collaborative
• Savvy with technology, with proficiency in project management implementation approaches and technologies, use of social media platform, proficiency with Google workspace, software related to data collection at and after events and organizational record storage and improvement (e.g. Salesforce)
• Very strong communication, interpersonal, and facilitation skills; ability to express complex ideas in simple comprehensible language
• Exceptional written and oral communication skills in English. Ability to write articles, blog posts, concept notes and reports with minimal review and supervision
• Highly organized and ability to work on multiple projects simultaneously
• French competency is an added advantage

Compensation and Benefits

HOT values transparency and equity. All HOT compensation globally is set according to a framework detailed on our website. HOT also offers:

• Fully remote & flexible work arrangements
• Flexible public holidays
• Paid time off
• Home Office Allowance
• Healthy Staff allowance or group plan
• Learning & Development Opportunities
• Book Stipend
• Coaching Programs
• Collaborating with a fast-growing, dedicated team who values humanitarianism, free, open-source, and accessible data

We encourage candidates to apply currently residing in the following countries of the region:
Angola, Burundi, Comoros, Democratic Republic of Congo, Djibouti, Egypt, Eswatini, Ethiopia, Lesotho, Madagascar, Malawi, Mauritius, Mozambique, Namibia, Rwanda, Somalia, South Sudan, Sudan, Tanzania, Uganda, Zambia, Zimbabwe

Are you missing a few of the technical skills listed? We would still like to see your application. While the skills above fit our vision of this role, we are open to those candidates with a strong knowledge foundation that are fast learners and highly motivated to close any skill gaps.

Equal Opportunity

We seek to recruit persons that reflect the diversity of the communities we work with and further, to support their retention and advancement within the organization. HOT does not discriminate on the basis of ability, age, gender identity and expression, national origin, race and ethnicity, religious beliefs, or sexual orientation. Our staff includes people who are parents and nonparents, the self-taught and university educated, and from a wide range of socio-economic backgrounds, lived experiences, and perspectives on the world. HOT is an equal opportunity employer. We seek to live our values and promote inclusivity in all locations. All of our staff work collectively and individually to promote a constructive and sensitive approach to others from a variety of backgrounds, where the work of all is valued and respected.

HOT is committed to diversity within our team, and recognizes our role in closing the digital divide, including identifying obstacles that certain groups face in developing skills needed for roles in the humanitarian & technology sectors. Women, nationals of developing countries, and members of other underrepresented groups are strongly encouraged to apply.

To Apply

Please complete the application your CV/resume should not exceed 2 pages.

The selection process will consist of the following steps:

• Online Application
• Written Exercise/Assessment
• Panel Interview/s