Mercy Corps is hiring a
Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.
Mercy Corps’ Ukraine crisis response seeks to meet the humanitarian needs of vulnerable Ukrainians and other conflict-affected people where they are: displaced inside Ukraine, refugees in Poland, Romania and Moldova, or trapped behind frontlines. Almost all of our impact will be delivered in partnership: with Ukrainian, Polish, Romanian and Moldovan civil society organizations through a grant program that matches humanitarian action with capacity strengthening, and with peer international NGOs through a consortium in Ukraine. In Ukraine itself, we prime a major consortium, UCC, that focuses on delivering both multi-purpose cash assistance (MPCA) and non-cash aid to hundreds of thousands vulnerable Ukrainians and other conflict-affected people across the country. UCC is a $112 million partnership between Mercy Corps, the Norwegian Refugee Council (NRC), and People In Need (PIN), currently funded by USAID Bureau of Humanitarian Affairs (BHA) and the U.K. Foreign and Commonwealth Development Office (FCDO).
Mercy Corps requires a strong Ukraine Humanitarian Program Lead (UHPL) to provide leadership and oversight to our MPCA and non-cash assistance in Ukraine. The UPHL ensures the efficient and effective implementation of Mercy Corps activities under the UCC, as well as playing a leading role in developing and implementing additional humanitarian implementation capacity (such as a Rapid Response capability, designed to enable agile and responsive humanitarian action in frontline and recently de-occupied areas).
S/he will work closely with the UCC Consortium Director (who manages the overall consortium partnership between Mercy Corps, NRC and PIN) and the Director of Programs to provide overall leadership, management and strategic vision to the implementation of a multi-million-dollar assistance program.
S/he directly oversees a program management, technical advice and partnerships team, as well as driving Mercy Corps’ humanitarian work planning, coordination across program elements, and communication between program implementation staff and monitoring, evaluation and learning, community accountability, protection, gender and safeguarding and other internal and external stakeholders.
The UHPL plays a strong representative role with our donors (USAID/BHA and FCDO), civil society partners, and government (national and local), ensuring Mercy Corps Minimum Standards are met. S/he will represent Mercy Corps in applicable consortium working groups. S/he is a strong team leader, able to develop and mentor team members and is an effective communicator, able to work with internal and external stakeholders to achieve common objectives. Lastly, the UPHL will play a key role, alongside the Director of Programs and new initiatives support, in developing funding concepts and proposals to expand and sustain Mercy Corps’ humanitarian program operations in Ukraine through 2023.
Program Managers in Kyiv, Dnipro and Odesa; Partnership Manager; Technical Advisors; other staff as necessary.
Reports Directly To: Director of Programs
Works Directly With: Consortium Director, Consortium management team, Area Managers, Internal technical advisors, UCC partner peers.
Accountability to Participants and Stakeholders**
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
-Understand theoretical and applied knowledge about MPCA
-Can develop SOPs in line with Mercy Corps’ Minimum Standards (on CTP and Goods Distribution)
-Can identify and initiate setup of payment mechanisms
The successful Ukraine Humanitarian Program Lead will combine exceptional management skills and experience in running both MPCA and non-cash humanitarian programs. Prioritizing, problem solving, ability to seize opportunities, attention to detail and strategic vision are essential. S/he will also have proven experience with cross-cultural teams and capacity building. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability and thrive in an evolving and changing environment while taking care of self and others.
The position is primarily based in Kyiv, Ukraine. Accommodations is provided and access to services – medical, electricity, water, etc. is in place but may change depending on the situation. This position requires travel to field locations inside Ukraine, as security permits. Given the emergency context, this position requires exceptional work schedules, including evenings and weekends.
In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development
Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme**.** We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.