Human Resources Coordinator

About Us

Shorelight is reinventing the international education experience for both students and universities. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens.

Job Overview

Reporting to the Senior HR Generalist, the Human Resources (HR) Coordinator supports the HR team in a dynamic, global organization. This individual will provide support in the areas of HR Operations. This role requires a highly organized, detail-oriented, and energetic team player who has clear and effective communication, exceptional attention to detail, and a strong customer service ethic.

Essential Functions

HR Operations Support

• Act as an effective liaison with other business functions, including, but not limited to Payroll, FP&A, and IT
• Facilitate new-employee orientations as required and ensure all new hires are properly setup for their first day or work
• Monitor and respond to all incoming messages received in the shared HR team’s mailbox

HR Information Systems and Data Integrity

• Monitor and maintain employee data and records
• Review HR Information System (HRIS) entries to ensure accurate information is entered into the system for audit and compliance purposes
• Create custom reports and dashboards, and serve as the point of contact for ad hoc report requests
• Function as subject matter advisor regarding all processes and system requirements (workflows, security, reporting, integrations)

Campus Operations Support

• Enter new hire temps into the HRIS for the initiation of the onboarding process
• Liaise with the Payroll Team to address payroll-related issues
• Create and send offer letters to identified temporary employees whilst simultaneously creating respective personnel files (P files)
• Own and manage the Campus temporary hiring process and serve as point of contact for campus colleagues for all matters related to temp hires, onboardings, and offboarding’s
• Administer background checks, gather new-hire documentation, and save required documents in internal files
• Update and maintain Campus Operations Guidelines, Human Resources on SPAR

Benefits and Compliance

• Support implementation and administration of benefits programs, including open enrollment, changes and termination of participants in benefit plans, and HR system updates
• Maintain compliance with federal, state and local employment and benefits laws and regulations
• Provide data for HR audits and filings related to EEO-1 reporting, benefits compliance, and 401(k) in partnership with HR team
• Establish and maintain awareness and understanding of employment law, industry trends, current practices and new developments

Talent Management Support

• Provide administrative support including, but not limited to, running reports, drafting presentations, and drafting correspondence
• Assist in the coordination of trainings by managing invitations, overseeing facilities/IT logistics
• Administer LinkedIn Learning and the HR Team’s page on SPARK (internal web portal)

Minimum Qualifications

• Bachelor’s Degree
• 2+ years’ experience in Human Resources or related field
• High level of customer service and the ability to handle sensitive and confidential situations and documentation
• Knowledge of standard HR operations and policies, and the demonstrated ability to follow established protocols, identify new needs, and document new protocols
• Proficiency in MS Office Suite
• Eligibility to work in and travel freely to and from the United States without sponsorship

Preferred Qualifications

• Working knowledge of Paylocity or similar HRIS
• Ability to manage multiple projects simultaneously in a fast-paced environment
• Experience working with customers in an administrative or academic capacity
• Ability to manage multiple projects simultaneously in a fast-paced environment
• Working knowledge of SPARK
• Prior experience working in global organization

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Background Check Required--Education, Criminal, Identity

Shorelight is an Equal Opportunity Employer.