Head of Data and Data Insights

About ChildFund Australia

ChildFund Australia is an independent international development organisation working to reduce poverty for children in developing communities. Our mission is to partner to create communities and systems change, which enables vulnerable children and young people, in all their diversity, to assert and realise their rights.

We're also a member of the ChildFund Alliance – one of the world’s oldest and most experienced child-focused development agency networks. With a global network of 12 organisations, the ChildFund Alliance assists almost 23 million children and families in 70 countries around the world.

ChildFund Australia directly implements and manages development programs in Cambodia, Laos, Myanmar, Papua New Guinea, Timor-Leste and Vietnam, while also supporting projects delivered by partner organisations throughout Asia, Africa and the Americas;  our work is funded through, among other sources, generous public donations and government grants.

Join us in realising our vision of a world without poverty where all children and young people can say: "I am safe. I am educated. I contribute. I have a future."

About the role

The Head of Data and Data Insights is a new position responsible for leading, implementing and executing ChildFund Australia’s data governance and enablement strategy. You will ensure that appropriate data governance structures and resources are in place, and that decision-making across the organisation is supported by best practice data insights and reporting.

The role will lead a team of two—a senior and junior data analyst—and collaborate closely with all functional areas of ChildFund Australia—programs, fundraising and operations. You will report to the Deputy CEO, Operations, and will require hands on delivery of data insight projects

This is a permanent, full-time position based in Sydney.

We’re always looking for talented & ambitious people looking to further their careers, so we strongly encourage you to apply, even if you don’t feel you meet every requirement right now!

Key duties of the role

• Forge strong business partnerships with key stakeholders across ChildFund to identify problems, create solutions, and deliver quality data leadership and customer service
• Lead the development and execution of an organisation-wide data governance and enablement strategy and culture through the Community of Data Practice
• Establish appropriate organisational data governance structures and resources to ensure data is managed efficiently and effectively
• Develop and execute the organisational data insights and business intelligence roadmap to enable effective data-driven decision making
• Establish best practices for stakeholder requirement gathering process and define appropriate data architecture for the data products
• Develop and rollout learning strategies to strengthen data literacy across ChildFund
• Ensure appropriate training is provided to users of our systems to ensure they use data effectively
• Implementation of Artificial Intelligence (AI) initiatives to drive business growth.
• Act as Lead Data Privacy Officer and ensure ChildFund adheres to relevant data and data privacy laws and regulations

Qualifications & Experience

• Minimum of 5 years’ management experience leading a data team to deliver insights
• Bachelor’s degree or equivalent tertiary qualifications specific to data
• Up-to-date knowledge of modern data technologies and platforms and experience designing data products for business leaders
• Proficient with BI (Business Intelligence) and analytical technologies (e.g. Power BI, SQL and Python/R)
• Proficient with data integration tools, ETL/ELT pipeline maintenance, and Cloud Data warehousing platforms
• Demonstrated experience delivering projects using Agile Project management methodology

Desirable Qualifications & Experience

• Working knowledge of program impact, marketing and fundraising
• Experience with the Salesforce Experience ecosystem
• Experience implementing a data warehouse

Skills & Attributes

• Leadership and Influence

• Creativity, energy and motivation

• Excellent written and verbal communication skills

• Problem solving

• Critical thinking

• Project management

• Adaptability and change management

Working at ChildFund Australia

Some of the benefits of working with ChildFund Australia include:

• A remuneration package continuously benchmarked against local employment conditions to ensure we offer competitive employment conditions appropriate to our sector
• Support for flexibility in the ways you work, which allows our people to to maintain a healthy work-life balance.
• A hybrid working model (we currently allow employees to work from home 50% of the time).
• Not-for-profit salary packaging benefits. This allows our employees to reduce their tax liability on a portion of their income.
• Access to mental health support through our EAP, Uprise, a service that gives our employees access to professional psychological support for personal, family, mental health, and employment-related matters for you and your family.
• Support for employee learning & development, including through on-the-job & external training, coaching, workshops, and our online learning platform, the ChildFund Academy.

Department: Operations

Location: ChildFund Australia, Level 8, 162 Goulburn Street, Surry Hills NSW 2010

Employment: Full-time.

Reports to: Deputy CEO, Operations

Other Information: Must have full working rights in Australia.

Email us at hr@childfund.org.au if you have any other questions about the role.

ChildFund Australia believes in a global community where children are safe and can reach their full potential. We take extensive steps to safeguard children in any work done by our people, i.e., our staff, volunteers and interns, supporters, partners, board members, ambassadors and suppliers. We strive to keep children safe through child safe practices, and rigorously ensure we prevent, oppose, and combat all exploitation and abuse of children and vulnerable people. As part of this commitment, all people working with us will undergo relevant background checks before joining ChildFund Australia.

At ChildFund Australia, all staff must remain alert and responsive to any child safeguarding or sexual exploitation, abuse, or harassment (SEAH) risks. Staff will acquire the knowledge and skills needed to understand our Child Safeguarding and PSEAH policies & procedures, promote strong safeguarding practices, and conduct themselves consistent with these policies.

In line with our values, diversity of people and ideas is critical to our work and our success at ChildFund Australia. We strive for a team culture that is welcoming, inclusive, and supportive. Childfund is an Equal Employment Opportunity (EEO) employer and strongly encourages people from all backgrounds, abilities, and identities to apply for any vacancies.