German Speaking Service Demand Planning Specialist
What we offer
- Young & supportive team - in a fast-growing international business environment
- Learn & develop yourself - help you craft your career path with (INNIO learning, free language courses according to business needs)
- Hybrid working - 50% Office, 50 % Home Office with flexible working hours
- Cafeteria package with various options - SZÉP Card, Cash option, Nursery & kindergarten support
- Medicover Spring White Package- from the first day of employment
- Easily accessible location - in the heart of the most vibrant campus area in Budapest (location: 13rd District, easy to approach by Metro Line 3)
- Take a break - Recharge your batteries with free coffee and tea selection in the kitchen area
- Live an active lifestyle – activate your AYCM pass
Position description
We are looking for a Service demand Planning Specialist to join our team! The Service demand Planning specialist will be responsible for planned maintenance event forecasting for our service contractually covered Jenbacher gas engines. The work scope preparation is centralized in this role, to be the single interface between the Forecast & Planning team and the broader Field service Organization in Germany.
In this role your daily tasks will be:
Engine’s set up and maintenance:
- Engine Set-up, OP plan (Operating plan) maintenance
- Operating plan implementation in MyPlant system, starting from OEM (Original equipment manufacturer) plan
- Operating plan implementation in MyPlant for engines not contractually covered
- Existing OP plan maintenance (add/remove/modify activities)
- OPH (Operating Hours) management Activity Forecast
- OPH monthly tracking and manual profile correction
- Engine’s OPH validation in MyPlant to clean up spikes/jumps ensuring reliable counter in MyPlant
Event forecast:
- Event creation and management
- Forecasted events creation in MyPlant (quarterly rhythm)
- Planned Maintenance (PM) Forecast refresh starting from Proposed event to Approved (Routine, Extended, Minor and Major Overhaul Maintenances) #4 Quarter rolling ahead
- Forecast of contractually not covered engines’s opportunities throught SFDC Tool and Business intelligence (Sales team)
- Commissioning service request creation, planning/coordination (weekly meeting)
- Transactional Event creation/ data management, Local support and Regional Key user activities
- Customer's and Plant’s data Maintenance in Oracle Install Base
Scope of Work (SOW) creation:
- PM (Planned maintenance) work scope creation
- Extended, Minor and Major Overhaul maintenance’s Work scope creation in My plant (3 months before Outage start date)
- Activities composing the Scope of Work (SOW
- Recent unplanned check (to skip completed activities
- Adding Fleet programs to SOW
- Service productivity SPs to be added to SOW
- Routines Work scope creation in My plant (1,5 months before Outage start date)
Demand and capacity analysis:
- Global Demand versus Capacity analysis for - 4 Quarters rolling Global Field Techniciants, input for Hiring plan/Multi skills
- Regional Demand analysis - Local recurring meeting with IT Techincal coordinators for Overdue events
- Daily interactions with other Service demand Planning specialists to facilitate for “Best practice sharing” across the regions and provide mutual support for Forecast and Work scope creation
Your profile:
- Technical or Engineering degree, or adequate job experience with technical background
- Experience in a Planning role, preferably in international environment
- Experience working in a matrix organization with ability in communicating with senior level stakeholders
- Fluent oral and written English AND German
- Advanced MS Excel user, big data management skills
- Analytical and problem-solving skills, Service or Supply Chain experience preferred
- Results oriented and deadline driven
L6 Role