Fundraiser, Mid-Level

Location: Ottawa, Ontario

Reports to: Director, Engagement

Status: Permanent, Full time

Bargaining Unit Status: Included

Classification: Band 4

Salary range: CA$ 61,750 - CA$ 75,237 per annum

Language requirements: English essential; bilingualism (French & English) will be considered a strong asset

Job posting: Internal & External

ABOUT CUSO INTERNATIONAL

Cuso International is an international cooperation and development organization that works to create economic and social opportunities for marginalized groups. Together with our partners, we are focused on efforts to advance gender equality and social inclusion, improve economic resilience, and deliver progress on climate action. We believe that by sharing skills, we can build better futures. Cuso presently supports programs implemented in Africa, Canada, Central an South America, and the Caribbean. Find out more at www.cusointernational.org

ABOUT THE ROLE

The Fundraiser, Mid-Level plays a key role in Cuso International’s donor pipeline by engaging and stewarding a portfolio of approximately 600 donors. This ‘one-to-many’ role involves high levels of personalized correspondence, innovative engagement strategies, and tailored donor journeys to strengthen relationships and increase donor commitment. By deepening engagement, the Fundraiser will work to upgrade mid-level donors into major gift prospects, ensuring a strong pipeline for future philanthropic growth.

This role will require creativity, strong digital and written communication skills, and a strategic mindset to develop scalable stewardship and cultivation tactics. While donor visits will be less frequent, the Fundraiser will leverage digital platforms, personalized campaigns, and unique touchpoints to strengthen donor relationships.

KEY RESPONSIBILITIES

Mid-Level Giving Strategy:

• Develop and execute a comprehensive engagement plan for mid-level donors to increase retention, upgrade giving levels, and identify prospects for major gifts.
• Implement a 'one-to-many' approach, balancing personalized stewardship with scalable donor communications.
• Create innovative ways to recognize, inform, and steward donors through digital tools, impact reports, special events, and exclusive updates.
• Collaborate with the Annual Giving and Major Gifts teams to ensure a seamless donor journey from first-time gift to major giving.
• Utilize donor segmentation strategies to tailor messaging and maximize engagement.

Donor Stewardship & Engagement:

• Maintain regular personalized contact with mid-level donors through email, phone calls, video messages, and targeted mailings.
• Develop and test new engagement initiatives such as webinars, donor surveys, behind-the-scenes content, and recognition opportunities.
• Identify and cultivate donors with major gift potential, facilitating warm hand-offs to the Major Gifts team.
• Track engagement metrics and adjust strategies to improve donor retention and lifetime value.
• Work with the Communications team to craft compelling storytelling pieces that highlight donor impact.

Digital & Data-Driven Fundraising:

• Leverage CRM and digital tools (e.g., Raiser’s Edge, Feathr, email marketing platforms) to personalize outreach and track donor engagement.
• Analyze donor giving patterns and behaviors to identify opportunities for targeted appeals and stewardship.
• Coordinate with the Marketing team to develop donor-centric content for email campaigns, social media, and online giving platforms.
• Regularly monitor and report on donor trends, engagement rates, and retention metrics.

POSITION QUALIFICATIONS

Essential

• College or university degree in a relevant field or equivalent experience.
• Minimum 3-5 years of fundraising or people engagement experience
• Strong donor stewardship or customer care experience, with a proven ability to engage and build relationships.
• Excellent communication skills, particularly in writing, digital outreach, and donor relations.
• Data-driven mindset, with experience using CRMs (Raiser’s Edge preferred) and analytics to inform strategy.
• Creative problem-solver with an innovative approach to donor engagement.
• Ability to work independently and collaboratively in a fast-paced environment.
• Passion for nonprofit work and international development.

Desirable

• French language skills (strong asset).
• Familiarity with legacy giving, direct marketing, and major gifts pipelines.
• Experience using digital engagement tools like Feathr, HubSpot, or Mailchimp.

HOW TO APPLY

Cuso is committed to creating and fostering an inclusive culture. We strive to actively celebrate diversity, advance our equitable practices, and drive greater inclusion. We offer a comprehensive employee benefits package and insurance, generous days of paid time off, including vacation, personal days, and sick days, and more.

Please click the “Apply for This Job” button to submit your application no later than by April 04, 2025, at 11:59 PM (EST) for internal candidates and April 09, 2025, at 11:59 PM (EST) for external candidates Expressions of interest should be sent in English. Your résumé and one-page cover letter should demonstrate how you meet all the essential and any desirable qualifications. Please note that a confirmation email will be generated once you submit your application, but it may be directed to your spam or junk folders of your email inbox.

Cuso International is committed to the integrity of our volunteers, interns, staff, managers, board members and subcontractors in preventing sexual violence in the way we operate. This is done through a defined framework, code of conduct, values and guiding principles, as well as Cooperation Canada’s Leaders’ Pledge.

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