Finance Process Documentation and Training Development Specialist

About Asylum Access

Asylum Access believes it’s time to put power back in the hands of people who have been forcibly displaced from their home countries.

Our unique combination of legal empowerment, policy advocacy and global systems change creates conditions in which refugees can live safely, move freely, work legally and go to school. By supporting refugees as they assert their rights, we help restore their power and agency. Our work transforms the traditional approach of endless humanitarian handouts to a sustainable solution that honors refugees’ freedom, dignity and autonomy, and empowers them to make choices about their own lives.

Asylum Access’ global team and family of local civil society organizations advocate to make human rights a reality for refugees throughout Africa, Asia and Latin America. Our national organizations are led and staffed primarily by community members in those countries, and there is strong mutual trust and respect between us and our clients. On the international stage, we work with established institutions to shift the global system to better uphold and promote refugees’ human rights. We can help catalyze and lead systemic transformation because, uniquely among NGOs in the refugee response sector, we focus exclusively on rights and governance.

Department Description

The Operations and Finance Departments at Asylum Access Headquarters (AAHQ) provide wide-ranging support to the organization, helping the organization effectively use our financial, personnel and technological resources to serve clients, take care of team members, and expand its impact. We work closely with national operations and with other AAHQ departments to ensure organizational resources are used efficiently and that our programs have the support they need to succeed.

Position Description

Asylum Access is working towards an organization where all team members have the visibility, skills and information to participate in excellent financial management. The Finance Process Development and Training Development Specialist will assist the global finance team in documenting systems and processes that are created or amended in service to this goal, and for contributing to the development of training materials for a wide range of audiences. This is a temporary, contract role.

Key Responsibilities

• Work directly with finance and operations departments to understand processes and systems and create clear documentation that supports team members worldwide to effectively understand and use these processes and systems;
• Develop documentation for new and upgraded technical systems, including NetSuite and SAP Concur;
• Contribute to the development of the structure of key manuals and training plans;
• Develop clear and engaging training materials on finance processes and systems for a wide range of audiences (including end users, budget holders, and finance and accounting staff) that effectively addresses and meets the needs of these groups.

Reports To: Director of Operations and Strategy

Required Qualifications and Essential Skills:

• Demonstrated experience developing successful training materials, manuals, and documentation for complex finance systems
• Oriented toward excellent experiences for documentation users and training participants, taking into account different levels of skill, experience and interest
• Excellent writing skills
• Culturally intelligent, able to work with and anticipate the needs of a wide variety of stakeholders
• Excellent organizational skills
• Familiarity with basic accounting and finance concepts
• Familiarity with Google Suite tools (including Google Sites, Docs and Sheets)

Preferred Qualifications and Skills:

• Familiarity with NetSuite and/or SAP Concur
• Fluency in Spanish

Salary and Benefits:

This is a contract position. Payment can be made on an hourly or project basis, subject to agreement.

Hours and Location of Work:

We anticipate this contract to require approximately 5-10 hours of work per week for approximately 10 weeks. Distribution of the work may not be even across the duration of the contract - there may be slightly less work during project initiation and onboarding, and slightly more as the project progresses. The position is fully remote. Asylum Access works across the US, Latin America, and Asia, so some meetings outside of normal working hours maybe required depending on time zone.