Field Coordinator - Kenya

Position:   Field Coordinator (2 positions)

Location:   Kenya (Kitui/Makueni Regions)

Engagement:   5 months with possibility of extension

Preferred start date:    As soon as possible

About Pula:

At Pula, we are radically restructuring agricultural insurance, using technology to insure the previously unbanked, uninsured, untapped market of 1.5 billion smallholders worldwide.

We work in over 14 countries across Africa and Asia, and by 2021, we have facilitated crop insurance cover to over 6 million farmers across Kenya, India, Rwanda, Uganda, Nigeria, Mali, Senegal, Zambia, Ethiopia, Madagascar, Tanzania, and Malawi. Since raising our Series A, our operations have expanded globally including now Asia and Latin America.

We are a for profit, and have raised over $10 million from leading venture and institutional investors as well as developed philanthropic relationships with private foundations and bilateral donors such as the Bill & Melinda Gates Foundation and German Insure Resilience Solutions Fund that have accelerated investments in our target markets.

Pula is fast-paced, constantly adapting to new opportunities and challenges. We are a high-performance, multi-cultural team. We expect our team to value performance, results and professionalism.

At Pula, we are:

• Obsessed with results: We are responsible for our future and therefore we get things done!

• Connect the Dots: We continuously identify different customer needs & business problems and build solutions that deliver value.

• Have a Can do Attitude! We dare to do things differently to make things work.

• We have each others’ back: We look out for each other & we share high quality, timely feedback that makes us better.

Project Description

Every year, Pula runs a series of operational activities including farmer sensitization campaigns, training of clients and crop cut experiments (a survey designed to measure the yield of different crops).

What you will be doing:

Under the direct supervision of the Field Associate Manager - Kenya, the Field Coordinator shall provide full support to the field team with all necessary project activities to ensure maximum efficiency on the ground. The ideal candidate learns quickly, is resourceful and has experience managing teams and running a field project.

JOB DESCRIPTION

• Participate in field agents recruitment; select, assign, schedule, coach, counsel and discipline employees.
• Management of field agents
• Conducting field agents training.
• Assisting in  client training/mobilization/workshops
• Management  and support for  crop cut exercises.
• Management support for  yield index insurance payouts, if necessary.
• Data collection and data management: that is, refining the study design and survey instruments, overseeing and monitoring data collection exercises using the Business Intelligence dashboard and assisting with data quality queries.
• Coordination with client field staff and insurance auditors.
• Escalating issues experienced in the field.
• Help to go to the field to diagnose issues when required.
• Help set project budgets, record keeping for expenses and reconciliation against the budget for each project.
• Help with internal data audits when required
• Handling and resolving customer complaints from farmers and stakeholders as needed
• Assisting in product launches when required.
• Identify good performers, and transparently and honestly reports on non-performing staff
• Clear and consistent communication up and down the reporting lines.
• Any other duties as requested by management

Who you are

Qualifications and Key Competencies

• A BSc degree in  Project Management, Agricultural Economics, Agribusiness or a degree in Business/ management related field.
• Experience with more than (2 years) and proven skills in working with clients, project teams, farmers, field teams and agro dealers.
• Experience in data collection and data management.
• Skills to interact with clients, farmers, field teams and agro dealers.
• Ability to work independently in a multi-disciplinary, multi-institutional, and multicultural environment
• Excellent communication and organizational skills
• Intermediate Excel skills is an added advantage

Some more expectations:

• Our team is deeply field based. We hire from the areas that we are working, rather than focusing on hiring only from capital cities or major metropolitan areas.
• The individuals best suited for these positions are those who are comfortable speaking in relevant local languages and moving around rural areas.
• Everyone needs to be able to work “on the go”: staff are expected to call into conference calls multiple times a week, and to submit communications on email and other mediums throughout the week. While it is difficult to keep a phone and other devices charged while working in rural areas, the best employees plan their movements well enough to ensure being in contact at the right times.

To learn more about Pula:

• TED Talk: Crop Insurance, an Idea Worth Seeding
• New York Times: He Grew up on a Farm. Now, He Helps Protect Them
• The Economist: The Poor, Who Most Need Insurance, Are Least Likely to Have It

PULA  is an equal opportunities employer, we actively encourage applications from all sections of the community. Women and  people with disabilities are strongly encouraged to apply.

NOTE: Jobseekers are strongly advised to not indulge in any monetary engagement with any source in the name of  guaranteed interviews or placements with employees