External Affairs and Communications Director

Are you an expert at global communications and external affairs? Do you have a flair for establishing and increasing brand visibility on a global scale? If so, Tiko could be the place for you!

The Company

Tiko (previously known as Triggerise) believes in a world where all youth have the power to choose where, when, and how they meet their sexual reproductive health needs. Our digital platform delivers scalable and verifiable sexual reproductive health services for young people in 6 main markets in Sub Saharan Africa - Kenya, Ethiopia, Uganda, South Africa, Burkina Faso, and Zambia. We work together with local communities and use nudges like reminders, discounts, and reward points to encourage our users to access and use sexual and reproductive health services. We also support our users in becoming micro-entrepreneurs and adding value to their economies.

Tiko has offices in South Africa, Kenya, Ethiopia, Burkina Faso, Uganda, Zambia, Nigeria, the Netherlands, and Portugal. Globally, our team consists of +200 enthusiastic, international colleagues. Whether you are working from our biggest office in Nairobi, the fast-growing office in South Africa, or from home, our people are young and our culture is global and dynamic. Our work environment is fast-paced, informal, and friendly. You can learn more about what being part of Tiko is like here.

We are open to applicants in the GMT to GMT+3 time zones.

The Job

As an External Affairs and Communications Director you will be responsible for creating and establishing TIKO as a global brand.

Responsibilities:

• Global Advocacy Campaigns: Design and execute campaigns that communicate Tiko's mission, programs and impact on the global stage.
• Strategic Communications: Develop and implement a communication strategy that clearly articulates Tiko's impact
• High-Profile Event Planning: Strategically select, secure participation in, and manage Tiko's presence at major global events
• Media Relations: Cultivate strong relationships with international media to amplify Tiko’s initiatives and achievements.
• Brand Management: Establish and oversee Tiko’s brand to ensure it is compelling, communicated effectively, and reflective of our mission.
• Content Development: Produce and manage content that effectively distills Tiko’s work, from thought leadership articles and podcasts to social media posts.
• Manage the Team: Build and lead a team of communication professionals to ensure Tiko's message is consistently impactful.
• Social Media and Website Oversight: Guide our digital presence to engage a global audience effectively online.
• Crisis Communication: Develop proactive strategies to maintain Tiko's reputation during challenging situations.

About you

You are passionate about creating an impact on a global scale. You are an expert in the field of digital and crisis communication as well as global communication campaigns.

Education:

• An advanced degree is required in a relevant subject, such as International Development, International Studies, Education, Economics, Politics, Communications, Marketing, Journalism, or similar.

• A bachelor’s degree will be considered with an additional 2 years of relevant experience.

Requirements:

• A minimum of 10 years of relevant professional experience of progressively responsible roles within communications.

• A proven background in developing and executing communication strategies within complex, politically nuanced environments.

• Experience leading international advocacy campaigns; utilising both traditional and digital media.

• History of directly managing people, steering projects, and guiding teams towards achieving strategic communication goals.

• Exceptional writing abilities, able to distil intricate concepts into clear, compelling content tailored to diverse audiences.

• Experience working in a start-up/ scale-up environment; comfort and ability to thrive amidst ambiguity and to quickly (re-)adjust to new circumstances.

• Experience within sexual reproductive health advantageous

• Experience within multiple industries is strongly preferred.

• Experience or interest with Results Based Financing is preferred.

The Rewards

At Tiko we believe in being open, also when it comes to salaries. The monthly salary bracket for this position in €4,067 - €6,101 gross in Portugal, €6,329 - €7,911 gross in the Netherlands, R78,828 - R118,242 gross in South Africa, Ksh574,706 - Ksh862,059 gross in Kenya, €3,594 - €5,391 gross in Ethiopia, CFA1,761,600 - CFA2,642,400 gross in Burkina Faso, UGX18,083,325 - UGX27,124,987 gross in Uganda, plus benefits. We will offer you a salary in this bracket depending on your level of experience and how it relates to your future colleagues.

In addition to your monthly salary, we also offer:

• A personal development budget.
• Unlimited holidays, if you can make it work with your team you’re good to go.
• Growth opportunities.
• A product to help shape as we grow, to leave your mark on how we do things.
• A vision that we trust that you will do your job without us having to invent unnecessary rules and regulations.

The details

Interested? Click apply now below! Want more information? Check out our website or contact our Global Recruiter. We only accept applications through the apply links, not by email.

Tiko prioritizes integrity in our workplace and respects your privacy.

Tiko is committed to preventing any type of unwanted behaviour by its employees at work, including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct. This is why we will do reference and background screening checks on successful candidates before hiring. Tiko also participates in the Inter Agency Misconduct Disclosure Scheme_. As part of this scheme, we will request information from your previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during your employment, or incidents under investigation when you left employment. By applying for this position, you confirm you have read and understood these recruitment procedures.
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We value your privacy and understand the importance of safeguarding your personal data. We invite you to review our privacy notice for the recruitment process to understand how we collect, use, and protect your personal data during the recruitment process. Click here to view the document. By applying for this position, you acknowledge that you have read and understood our privacy notice.

Keywords

CommunicationsAdvocacyCampaignsMedia RelationsBrand ManagementContent DevelopmentCrisis CommunicationInternational DevelopmentJournalismMarketing