Executive Director of Propiedades Adelante

Position: Executive Director of Propiedades Adelante

Reports to: Board of Directors

Salary Range: $130,000 - $160,000

Apply Here: https://medasf.bamboohr.com/careers/202

ABOUT PROPIEDADES ADELANTE

Propiedades Adelante is a MEDA-affiliated property management entity, launching in September 2024, that will provide quality property management of MEDA’s properties to ensure residents have affordable and secure housing. The entity will start by managing MEDA’s small site preservation properties and grow to eventually manage MEDA’s tax credit production properties in the pipeline and portfolio.

YOUR CAREER OPPORTUNITY

As the Executive Director of Propiedades Adelante, you will play a vital role in launching and upholding MEDA’s commitment to affordable housing in the dynamic urban landscape of San Francisco. Focusing on a portfolio of 38 small mixed-use apartment buildings that will continue to grow, this position is of significant importance in maintaining the integrity and financial sustainability of affordable housing properties in the Mission District and surrounding areas.

Reporting directly to the Board of Directors, the Executive Director of Propiedades Adelante is responsible for overseeing and managing the operations and financial health of the property management entity, ensuring compliance with legal requirements and organizational policies.

In your role as Executive Director of Propiedades Adelante, your key responsibilities include creating and sustaining property management systems, supervising and training senior management, contributing to the property management team, and acting as a liaison to the Board Committee. In conclusion, you will oversee the efficient and effective financial and operational management of our small sites portfolio, contributing to its overall organizational success.

Leadership and Team Management

• Build the organization's vision to align it with MEDA’s mission, vision, and values to create transformative change with effective strategies that create meaningful results.

• Establish the organization’s culture such that the organization’s core values are embodied in the PA's Board and staff behavior.

• Hire, train, and mentor our property management staff fostering a collaborative and inclusive work environment that promotes professional growth and development.

Strategic Planning and Growth

• Provide visionary leadership to the property management team, setting strategic goals and objectives that align with our organization’s initiatives.
• Identify best practices and develop innovative strategies to expand our housing programs, increase affordability, and enhance the quality of life for our tenants.
• Utilize data and analytics for strategic planning, identifying trends and opportunities for improvement.
• Regularly evaluate program effectiveness and adjust strategies as needed to achieve our goals.

Reporting to the Board of Directors and Cross-Functional Collaboration

• Provide regular updates and reports to the Propiedades Adelante Board of Directors on the performance, challenges, and strategic direction of the property management department.
• Collaborate with the MEDA's leadership team to ensure alignment of property management goals and strategies with broader organizational objectives.
• Communicate effectively with stakeholders, presenting key findings, recommendations, and performance metrics to facilitate informed decision-making at both the board and executive level.
• Collaborate with the MEDA's Asset Management, Preservation, and Production departments, fostering cross-functional alignment to achieve overarching organizational goals levels.

Partnership Building

• Build strategic partnerships with government agencies, agency partners, community organizations, and other stakeholders to amplify our impact and advocate for policies and initiatives that support affordable housing.
• Collaborate with stakeholders to identify shared goals, emerging needs, and opportunities for collaboration and innovation.

Operations Management

• Oversee the day-to-day operations of the property management of residential and commercial tenants, including rent collection, lease administration and negotiation, compliance, maintenance, and capital improvement, ensuring that our housing units are safe, well-maintained, and conducive to healthy and thriving communities.

• Develop and implement efficient property management systems, policies, and procedures to streamline operations while maintaining high-quality standards of property maintenance and tenant services.

• Ensure preventive maintenance plans and sustainability initiatives are developed and implemented to safeguard our property assets.

• Ensure compliance with all local, state, and federal laws, regulations, and industry standards.

Financial Management

• Oversee annual property budgets and departmental budgets, ensuring alignment with organizational objectives.

• Monitor and analyze financial performance, identify areas of improvement, opportunities for cost savings, and revenue optimization.

• Ensure timely and accurate financial reporting and analysis.

• Emphasize the importance of financial health and sustainability in all aspects of property management operations.

Tenant Relations

• Ensure delivery of high-quality services to residents.
• Oversee timely responses to tenant and external agency complaints and inspection findings.
• Implement strategies to enhance tenant satisfaction and retention, including regular communication and proactive problem-solving.

Compliance and Risk Management

• Maintain a thorough understanding of all relevant housing regulations, and subsidy program requirements, ensuring that our housing programs remain in full compliance at all times.

• Develop and implement comprehensive systems for record-keeping, reporting, and documentation to support program compliance and accountability.

• Ensure compliance with all regulatory requirements, including Fair Housing laws, MOHCD SSP Guidelines,  SF Landlord/Tenant Laws,  lease agreements, and insurance.

• Develop and implement risk management strategies to safeguard assets and mitigate liabilities.

YOUR KEYS TO SUCCESS

To perform successfully in this role, you will need to leverage these key qualifications.

Education and Experience

• Bachelor's degree in Business Administration, Real Estate Management, or a related field OR 7 - 10+ years of experience in property management, preferably in the non-profit or affordable housing sector.
• A broker's license is highly desirable.  If there is no Broker's license, the expectation is that the Executive Director WILL work towards attaining it within 6 months of employment.
• 5+ years of portfolio oversight, property management principles, residential and commercial leasing practices, building and housing quality standards, fair housing, San Francisco tenant and landlord laws, and eviction process; including experience as an Associate Director or in an equivalent or higher position within a Property Management Company and in budgeting and financial analysis.
• Professional certification in Affordable Housing (Tax Credit Specialist, TCS, Certified Occupancy Specialist, COS) and Certification in property management (CCRM, ARM, CPM) is a plus.

Qualities

• Strong understanding of housing regulations, subsidy programs, and tenant rights, with a demonstrated commitment to social justice and equity.

• Analytical, strategic, and critical thinker with a track record of developing and implementing innovative solutions to complex challenges in the affordable housing sector.

• Excellent communication skills, with the ability to exercise good judgment and common sense, and interact professionally with tenants, vendors, agency partners, and stakeholders.

• Highly organized and detail-oriented, required to effectively oversee numerous projects independently with the ability to prioritize tasks and meet deadlines in a fast-paced environment while maintaining exceptional attention to detail.

• Proficiency in property management software Yardi, Salesforce, Google Suites, and Dahlia knowledge is a plus.

• Must have conflict resolution, de-escalation, and negotiation skills

• Must be able to respond to after-hour urgent phone calls and/or emergencies.

• Bilingual in English and Spanish Required.

YOUR PROPIEDADES ADELANTE EXPERIENCE

Do meaningful work in an innovative workplace, while being challenged for your professional growth.

We offer a market-leading benefits program that reflects Propiedades’ values and mission. We invest in people's lives and support our own people's health and financial well-being.

Our core benefits include:

• Comprehensive medical, vision, and dental insurance for employees and their dependents – 100 percent covered by Propiedades
• 401(k) plan for employees
• Generous paid time off, starting with a minimum of 20 days for new employees
• Employee Assistance Program that offers free financial or legal counseling to employees or their families
• Other forms of voluntary benefits

Keywords

Property ManagementAffordable HousingFinancial ManagementComplianceStrategic PlanningLeadershipTeam ManagementOperations ManagementTenant RelationsRisk Management