Events and Education, Coordinator - Remote

Events and Education, Coordinator

About Us

Textile Exchange is a global non-profit driving positive impact on climate change across the fashion and textile industry. It guides a growing community of brands, manufacturers, and farmers towards more purposeful production from the very start of the supply chain.

By 2030, its goal is to guide the industry to achieve a 45% reduction in greenhouse gas emissions within fiber and raw material production. Its focus is holistic and interconnected, accelerating the adoption of practices that improve the state of our water, soil health, and biodiversity too.

For real change to happen, everyone needs a clear path to positive impact. That’s why Textile Exchange believes that approachable, step-by-step instruction paired with collective action can change the system to make preferred materials and fibers an accessible default, mobilizing leaders through attainable strategies, proven solutions, and a driven community.

At Textile Exchange, materials matter. To learn more, visit TextileExchange.org.

Working at Textile Exchange

We work remotely with a team located in 20+ countries. We are a diverse group committed to harnessing the strengths of the global textile industry to accelerate change toward climate and other key environmental goals. We work collaboratively on important environmental issues around the world by working and interacting with farming groups, processors, brands, retailers, and environmental experts in the textile and fashion industries around the world. We offer an opportunity to join a cutting-edge global environmental nonprofit and to help strengthen the impact of our organization. Each Textile Exchange employee is offered a competitive compensation package with paid time off, yearly bonus, opportunities for continuing education, and more.

Job Summary

The Events and Education Coordinator will specialize in event registrations, communicate with attendees providing one-on-one support and timely responses to questions, while being service-oriented, and provide general event and education support.  The ideal candidate is curious, self-motivated, and professional. Success in the role will depend on attention to detail, a high degree of organization, resourcefulness, and good communication. Strong written and verbal communication skills in English is a must. Like all roles at Textile Exchange, the role will be primarily home-based. Textile Exchange is US-based, remote-working organization with a global team.

Duties and Responsibilities

• Lead on all registration functions for Textile Exchange hosted events, including webinar registration.

• Support/Follow-up with team members to register for internal and external events they are attending or speaking at, as needed.

• Timely, service-oriented responses to attendees regarding registration questions.

• Provide on-site Check-in area oversite at hosted events.

• Coordinate with Speaker Liaison to communicate with and follow-up with Speakers to get them registered in a timely manner.

• Coordinate with Membership team to follow-up with members on pass-code usage.

• Coordinate with Sponsor/Exhibitor Coordinator to follow-up on pass-code usage.

• Coordinate with Travel Coordinator to support with team lodging requirements.

• Coordinate with the Salesforce Manager as required to ensure all registrations are accurately recorded and processed.

• Update passcodes in the reg system for new members, sponsors, exhibitors, etc. as needed.

• Provide timely and impeccable frontline service to attendees from first contact through to the end of the event.

• Provide Visa invitation letters to team members and attendees as needed; be aware of destination requirements and communicate with Embassies as required to ensure timely processing.

• Lead on name badge process for events and workshops (in coordination with graphics team and external venders).

• Invoicing, payment processing, and recording receipt of event fees.

• Maintain registration program and be primary point of contact with vendor.

• Provide monthly registration stat reports to the Senior Strategy Team, including webinar registration stats.

• Maintain a working knowledge of priorities and follow-up on key deadlines, deliverables, and action items until completed.

• Provide other event, education, and training support as required, especially during non-peak seasons.

• Ability to setup, rearrange, and tear down event space (moving tables and chairs, etc.).

Minimum Experience and Qualifications

• Proven experience in project management and, preferably, experience working in a global organization.

• Excellent computer skills including advanced proficiency in Microsoft Excel, PowerPoint, Word, Teams, and the ability to quickly learn new systems.

• Experience with Salesforce, preferred.

• A driven individual with a strong work ethic, initiative, and high degree of autonomy.

• Highly attentive to detail with strong organizational and planning skills.

• Able to hit the ground running, experience working in a fast-paced and demanding environment.

• Motivated, energetic, determined, and with strong interpersonal skills.

• Highly literate, with excellent written and grammatical skills in English.

• Able to produce a high standard of work across all forms of media.

• Honest, professional, responsible, discreet, and confident at all times.

Employment Package

• Reports to: Events and Education, Director

• Full Time Position, 40 Hours a Week

• Location: Virtual/Remote

• Salary Range: $35,000 - $45,000, dependent upon experience

• Start Date: As Soon as Available

How to Apply

Please submit

• Resume

• Cover Letter

Applications will be considered on a rolling basis as they are submitted. Early application submission is strongly encouraged.

Textile Exchange is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.