Event Operations Senior Coordinator

Event Operations Senior Coordinator

(Maternity Cover Contract)

About Us

Textile Exchange is a global non-profit driving positive impact on climate change across the fashion and textile industry. It guides a growing community of brands, manufacturers, and farmers towards more purposeful production from the very start of the supply chain. By 2030, its goal is to guide the industry to achieve a 45% reduction in greenhouse gas emissions within fiber and raw material production. Its focus is holistic and interconnected, accelerating the adoption of practices that improve the state of our water, soil health, and biodiversity too. For real change to happen, everyone needs a clear path to positive impact. That’s why Textile Exchange believes that approachable, step-by-step instruction paired with collective action can change the system to make preferred materials and fibers an accessible default, mobilizing leaders through attainable strategies, proven solutions, and a driven community.

At Textile Exchange, materials matter. To learn more, visit TextileExchange.org.

Working at Textile Exchange

We work remotely with a team located in 20+ countries. We are a diverse group committed to harnessing the strengths of the global textile industry to accelerate change toward climate and other key environmental goals. We work collaboratively on important environmental issues around the world by working and interacting with farming groups, processors, brands, retailers, and environmental experts in the textile and fashion industries around the world. We offer an opportunity to join a cutting-edge global environmental nonprofit and to help strengthen the impact of our organization.

Job Summary

The Event Operations Senior Coordinator will have experience organizing multi-day business events for 50 to 1,000+, including conferences, workshops, seminars, tradeshows, virtual events, and special networking events. The person in this role will work closely with the Events Director and the entire team to have an organized and aligned process for all events and the annual Textile Exchange Conference. This team member will provide event-related support to a global team of staff, ambassadors, volunteers, and industry members.

The ideal candidate is curious, self-motivated, and professional. Success in the role will depend on attention to detail, a high degree of organization, resourcefulness, and good communication. Strong written and verbal communication skills in English is a must. The candidate should be working to ensure that environmental considerations and cultural inclusivity are always taken into account. Like all roles at Textile Exchange, the role will be primarily home-based. Textile Exchange is US-based, remote-working organization with a global team.

Duties and Responsibilities

• Provide attention to detail and maintain an organized and updated shared filing system.

• Provide support as needed with event registration – setup, running reports, and corresponding with attendees.

• Collaboration with a global team to reach organizational event goals, Including:

• Clear and timely communication to ensure deadlines are met, and expectations are known.

• Sponsor engagement and main support contact.

• Event logistics coordination, working with the respective team members, subcontractors, and the venue to organize logistical requirements (A/V, F&B, room setup, name badges, special event arrangements, procure licensing, printing and design of materials, headcount submissions, and transportation).

• Proactively lead at on-site events as required to ensure all requirements are met from start to finish. Be the first to show up and the last to leave. This includes supplies in place, rooms set up, signage in place, and tear-down organized, planned, and communicated.

• Provide exhibit support for meetings with exhibits, including but not limited to: identifying a 3rd party exhibition vendor, exhibitor correspondence, logistical support, invoicing, and communication.

• Manage volunteers at in-person events including delegating tasks, organizing volunteer shift schedule, responsibilities, and appointing a primary contact.

• Ability to setup, rearrange, and tear down event space (moving tables and chairs, etc.).

• Maintain event team supply/catering list and coordinate orders, including dietary restrictions, and ensuring all food is properly labeled and responsibly sourced.

• Organize staff lodging and provide support as needed to book travel.

• Support on prep and logistics for all Textile Exchange Platforms with any team meetings, board meetings, round tables, or other regional meetings.

• Research venues and submit RFP’s for future events and organize site inspection trips.

• Maintain a working knowledge of priorities and follow-up on key deadlines, deliverables, and action items until completed.

Minimum Experience and Qualifications

• Minimum of two years’ experience organizing large-scale business events.

• A driven individual with a strong work ethic, initiative, and high degree of autonomy.

• Education or training in business management, hospitality management, event certification or related areas.

• Able to hit the ground running, experience working in a fast-paced and demanding environment.

• Ability to travel domestically and internationally, up to 10% annually.

• Willingness to work flexible hours to accommodate time zones and project deadlines.

• Proven experience in project management and, preferably, experience working in a global organization.

• Excellent computer skills including advanced proficiency in Microsoft Excel, PowerPoint, Word, Teams, and the ability to quickly learn new systems.

• Excellent customer service skills including phone etiquette and proper email etiquette.

• Motivated, energetic, determined, and with strong interpersonal skills.

• Must be able to remain calm and respectful and kind in all dealings with others, both internal and external.

• Highly attentive to detail with strong organizational and planning skills.

• Ability to think outside the box to work within financial resources (experience working in a nonprofit is a plus).

• Excellent time management and communication skills, highly literate, with excellent written and grammatical skills in English.

• Ability to handle multiple projects and deadlines, while maintaining excellent attention to detail.

• Experience with A/V setup and troubleshooting preferred.

• Experience with event registration software is a plus.

• Experience with Salesforce CRM is a plus.

• Basic knowledge of Zoom Webinars & Meetings a plus.

Employment Package

• Reports to: Events Director

• Full Time, temporary position (8 Month Contract), 40 Hours a Week

• Location: Virtual/Remote

• Salary Range: £35,000-£42,000 GBP dependent on experience

• Start Date: As soon as possible

How to Apply

Please submit:

• Resume
• Cover Letter

Applications will be considered on a rolling basis as they are submitted. Early application submission is strongly encouraged.

Textile Exchange is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.