Turn is hiring an
Turn.io powers life-improving conversations.
Our team is growing and we’re looking for an Enterprise Support Engineer. The ideal candidate is passionate about delivering value to customers, should have at least three years of software engineering experience and be comfortable within a global startup environment.
Role: Full-time, Permanent
Start date: 1 Aug 2024 or earlier
Location: Remote (LATAM time zone, GMT-3)
Salary: Competitive
We're creating Turn.io, a software-as-service product that allows social impact organisations to have private, personal, guided conversations on chat to improve lives at scale. We work with large social enterprises, non-profits, and governments who are all trying to change the world for the better.
The role and responsibilities
Your everyday work will directly help organisations have life-improving conversations, globally. Your day-to-day will include solving complex technical queries and providing operational support for Enterprise customers, communicating internally with teams as well as external interaction with the technical team members of Enterprise customers.
That said, the nature of a startup dictates that roles often cover a lot more ground than the job specification suggests and as such we prefer versatilists over specialists. This is an exciting opportunity for the successful candidate to join a funded startup in its founding years and experience and shape the growth of a product first hand.
About you
About us and how we work
We’re a small, global and remote team, from Cambodia to Colombia and everywhere in between. We deeply care about our customers, with user-centricity being at the core of how the entire business operates. Transparency and openness are key to us, where everyone is able to voice and contribute to decisions — big or small. We value a good work-life balance, kindness, and caring about humans.
Sounds like the next role for you? Apply with your resume and cover letter telling us why you're interested in working with Turn.io.