Director, Site Reliability Engineering

The Position

Do you dream about creating a more sustainable future? At Uplight, we are motivating energy users and providers to accelerate the clean energy ecosystem. Working with over 90 of the world’s leading electric and gas utilities, Uplight provides an end-to-end customer energy experience. Uplight delivers personalized experiences that customers have now come to expect–improving satisfaction, increasing revenue, reducing the cost to serve, and contributing to carbon reduction goals. We are B Corp certified, enabling us to put our values into action by not only making decisions for the benefit of our shareholders, but also for our customers, environment, employees, and community.

We are seeking a Director, Site Reliability Engineering to join our team and help us achieve our ambitious goals for our business and the planet.

What you get to do:

• Lead a set of Site Reliability Engineering teams that build the infrastructure platform, enabling the rest of the engineering organization to easily deliver world-class services and products for our customers.
• Drive transformational change that yields efficient and effective DevOps best practices across the company.
• Manage department performance and address concerns in a collaborative fashion.
• Grow your team members through appropriate delegation and a thoughtful mentor ratio, senior vs. junior.
• Establish strong relationships with the application and platform engineering teams by providing guidance and expertise for infrastructure usage.
• Guide and assist in the breakdown of complex deliverables for your department.
• Contribute to cloud architecture; design, development, and administration to ensure reliability and ease of use.
• Solve complex problems that require creativity and collaboration to find the right solution for Uplight.
• Manage opportunities to improve automation for the company; scoping and building automation for deployment, management, and visibility of our services
• Drive positive culture change in your department and model the Uplight values

Skills and experience are necessary, but we hire on value alignment first, so if you feel you would be a good fit with us, still consider applying.

What you will contribute:

• Strong collaboration skills will be required to work closely with other leaders to ensure services/systems are highly stable and performant, meeting the expectations of our Enterprise customers and users
• Passionate about distributed systems and working with highly scalable services in a large multi-cloud environment
• Excited about making better software and continuously improving the development, integration, and deployment processes
• Ability to think critically, listen and be vulnerable
• Collaboration on technical decision making

What you bring to Uplight:

• 6+ years in management positions guiding more than one team
• Experience managing managers and growing a set of next generation leaders
• Working within high growth companies that have a fast pace of change and large amounts of ambiguity
• Proven track record of driving best practices in a Cloud environment (AWS, Azure, Google)
• Experience with container orchestration tools and practices (Kubernetes, DC/OS, Docker Swarm)
• Experience implementing infrastructure as code best practices (Helm, Terraform, Ansible, Puppet)
• Properly leveraging and driving value from the remaining infrastructure stack, namely service management, CI/CD pipelines, and an observability platform including APM

Bonus points:

• GCP/AWS Professional certifications (Architect, DevOps, Developer)

What makes working at Uplight amazing:

In addition to all the standard medical and dental benefits, that kick in Day 1, we are:

• Proud to be over 500+ purpose-driven individuals helping to create a more sustainable planet.
• Committed to the environment, our employees, and our communities.
• Focused on career growth by following defined career ladders.
• Committed to taking our work and mission seriously and….we love to laugh!

We also provide:

• 401k Match
• Medical, vision, and dental insurance
• Monthly wellness stipend
• Peer to peer recognition program
• Management by objectives bonus plan
• Innovative flexible time off policy
• Exceptionally collaborative and cool office spaces

Salary Range: $190,000 to $210,000

In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual base compensation range is listed above. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, as well as internal equity among our team.

Uplight provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race (including hair texture and hairstyles), color, religion (including head coverings), age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.