Sacred Heart Community Service is hiring a
SELF SUFFICIENCY PROGRAMS
Sacred Heart Community Service (SHCS) located in San José, CA is looking for a multifaceted Program Director to lead, develop, innovate, and integrate programs to assist low-income individuals and families achieve economic self-sufficiency and develop mutual support systems. SHCS seeks strong leadership to act as liaison with internal programs, external collaborations, and funding entities while developing volunteer leaders and staff to organize for community action and to implement program activities. This individual must be highly organized, possess an ability to work flexibly and creatively, and demonstrate superior communications skills. The ideal candidate must be equally committed to our vision of a community united to ensure every child and adult is free from poverty, an approach of driving policy change through transformational leadership development, and teaching and living an anti-racism and anti-oppression worldview. For nearly 60 years, SHCS has been one of the leading institutions addressing poverty in Santa Clara County through a strategy that combines addressing the consequences of poverty through impactful programs while building power with people to push for systemic change.
The Director of Self-Sufficiency Programs provides leadership in SHCS’ efforts to develop, manage, evaluate and improve a diverse array of programs that improve family self-sufficiency, strengthen community leadership and networks, and help people to identify pathways out of poverty through both individual support and collective initiatives. These programs help working poor and immigrant families build assets and income security (employment search, placement, public benefits navigation, basic income support, and financial coaching), advance educational attainment and equity (youth and adult digital literacy, academic support, parenting education, and parent leadership development), and strengthen community leaders by supporting our promotor leadership model. The position leads the alignment and coordination of integrated internal programs and spearheads community initiatives and program collaborations with community leaders and service providers. The position provides direct supervision and training to a diverse and growing program area, serves on the senior management team of SHCS, and acts as a liaison with external collaborations and funding entities.
RESPONSIBILITIES AND DUTIES
Program Leadership (45-50%)
● Spearheads the development and integration of Self-Sufficiency programs in alignment with strategic plan priorities including program integration, the development of mutual support systems, and coordination with organizing, advocacy, and community engagement efforts.
● Provides structure, support, supervision, training, evaluation and professional development for the management team of SHCS’ Self-Sufficiency Program Area –Education, Family Support Network, and Economic Justice Network Programs.
● Spearheads training and professional development of staff in alignment with SHCS’ operating values, with a focus on leadership, social and racial justice, solidarity, community and membership.
● Oversees the recruitment and hiring of program staff.
● Oversees the development, reporting, and analysis of program goals, outcomes, and team performance metrics in alignment with SHCS Strategic Plan.
● Directs the development, implementation, and continuous improvement of program policies and procedures including systems, protocols, standards, and training.
● Supports the direct implementation of programs and facilitation of network planning processes as needed.
● Oversees and supports staff in outreach, training and development, supervision, and surveying of program volunteers and interns.
Collaborative Leadership (30-35%)
● Spearheads SHCS’ efforts to develop, support, and direct community collaborations designed to attack the causes and consequences of poverty.
● Organizes, attends, and facilitates meetings and special events with key community stakeholders designed to develop, implement, and evaluate integrated programmatic responses across sectors.
● Develops and manages SHCS’ organization-wide leadership in regional anti-poverty initiatives, establishing and monitoring goals and outcomes for staff training and participation in program collaborations.
● Supports the design and implementation of research efforts to assess the status and needs of individuals and families living in poverty in Santa Clara County.
● Supports the design and implementation of research efforts to identify and promote program, public policy, and regulatory interventions to poverty.
● Develops relationships with key public and non-profit agencies in social services, education, asset development, housing, health care, public safety, legal assistance, and other potential partners in alignment with program and advocacy strategies.
● Leads efforts to identify prospective program and collaborative funders, supports the development of grant proposals, supports contract negotiation, oversees program execution and reporting.
● Works with the development team to develop plans for program sustainability, cultivates and nurtures new relationships with potential future funders.
● Ensures grant administration, contract compliance, and reporting.
● Develops, tracks, and manages program budgets.
● Provides leadership and support to organization-wide programs such as holiday food and gift distributions and Pack-a-Back programs, including planning, training, execution, and evaluation.
● Supports the planning and implementation of organization-wide programs, events, training/professional development , and outreach efforts.
● Serves on a training team for organization-wide training and professional development systems.
● Represents SHCS in the community through outreach to schools, faith communities, businesses, and community groups.
● Attends Board of Directors meetings and Board committee meetings as assigned.
● Serves as a member of the Senior Management Team, Emergency Response Team, and serves as on site manager as needed.
● Performs other duties as assigned.
REQUIRED QUALIFICATIONS AND/ EXPERIENCE EQUIVALENT:
● Strong commitment to our vision of ensuring every child and adult is free from poverty;
● 3-5 years of management experience;
● 2-3 years of community organizing, public affairs, or advocacy experience;
● Demonstrated experience working with or convening community partnerships;
● Experience leading, developing, and fundraising for culturally competent community building, social work, asset development, employment development, or education programs;
● Knowledge of outcomes-based planning, evaluation, and program development;
● Ability to multi-task, provide quick responses and highly organized;
● Strong written, verbal, and presentation skills;
● Four-year degree or a minimum of 5 years leadership experience in social work, education, public health, or workforce development;
● Proficiency with databases (such as Salesforce), Word, Excel, Powerpoint, and Google Docs;
● The position requires you to stand and walk for prolonged periods of time;
● The position also requires computer use up to 6-8 hours per day;
● Must be insurable under the organization’s driving insurance requirements;
● Must successfully pass a DMV and criminal background check; and
● Bilingual/biliterate/bicultural Spanish-English.
• Masters in Social Work or Masters in Education;
• Demonstrated program assessment background.
• Direct experience working with low-income populations through service, community organizing, or policy advocacy efforts.
• Basic graphic design software proficiency.
The Director of Self Sufficiency Programs reports to the Associate Director.
This position is full-time, and exempt. Pay is commensurate with experience, from $105,000-115,000. Excellent benefits include fully paid medical insurance for employees and majority paid medical insurance for qualified dependents, dental insurance, vision insurance, 12 paid holidays, 10 paid sick days per year, paid vacation starting at 10 days per year, additional wellness benefits, basic life and long-term disability insurance, professional development and more.
Sacred Heart Community Service is proud to be an Equal Opportunity workplace and an Affirmative Action Employer. SHCS is committed to building a team of people of diverse ethnic, cultural, and experiential backgrounds. We especially encourage members of historically underrepresented and marginalized communities, people of color, women, people living with disabilities, veterans, and LGBTQ+ people to apply. It is the policy of Sacred Heart Community Service to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants, without regard to race, color, ethnicity, ancestry, religion, age, sex, gender, sexual orientation, gender identity/expression, pregnancy, medical condition or genetic information, veteran status, national origin, disability, marital or other protected status. SHCS will conform to the spirit, as well as the letter of all applicable laws and regulations.