Director of Program Administration

Position Summary**:** The Director of Program Administration will serve as an integral member of the YG Boston Sr. Leadership Team, building on the program’s past successes, and strengthening the team’s capacity to significantly expand the program to reach more youth. The Director of Program Administration, in partnership with the Executive Director, will be responsible for the overall program strategy, direction, oversight and leadership of the program. The Director of Program Administration will also be responsible for local expansion activities and budget management.

Essential Duties/Responsibilities:

Site Leadership

• Serve as a lead member of YG Boston Sr. Leadership Team and cultivate an intentional organizational culture by modeling Youth Guidance’s Core Values and Norms
• Practice inclusive management practices that result in high levels of engagement and belonging
• Attend and actively participate in national and local leadership teams, committees and meetings as part of Youth Guidance’s national program network

Program Planning & Implementation

• Responsible for leading strategic program planning for YG Boston programs and services (short- and long-range plans) and executing key strategic initiatives related to those plans
• Oversee all YG Boston program implementation activities and operations to ensure high-quality and high-impact programming
• Collaborate with the Evaluation and Quality Improvement Department to track and collect data necessary to document the impact of YG Boston programming and lead continuous quality improvement cycles
• Utilizes learnings from continuous quality improvement cycles to inform YG Boston programmatic learning agenda
• Accountable for the development and management of the YG Boston program budget (in partnership with the Executive Director and Director of Development) and ensuring that budget targets are met.

Staff Supervision and Policy and Procedure Development

• Provide inspired and motivating leadership to YG Boston Program staff while providing direct supervision and coaching to Sr. Program Leaders (Program and Partnership Managers, BAM and WOW Curriculum Specialists and Career Pathways Coach)
• In partnership with YG Human Resources team, responsible for the recruitment, selection, onboarding, professional development and performance management of assigned staff and the overall YG Boston program team.
• Develops departmental policies and procedures in compliance with federal, state, and local laws and funder requirements.

External Representation and Partners

• Represents Youth Guidance to the external community by participating in local, state and national levels of leadership to advance the goals of YG Boston.
• Cultivate and manage local and regional partnerships critical to successful high quality program implementation
• Engages YG Boston Advisory Council and key constituencies to cultivate and promote sustainable growth of YG Boston.
• In partnership with the Director of Development, develop a sustainable funding model for the continued expansion of YG Boston to ensure the program’s fundraising priorities and targets are successfully
• Other duties as assigned.

Minimum Qualifications:

Education/Experience/Training

• Bachelor’s degree required. Master’s degree in public/non-profit administration, social work, human services or related area highly preferred.
• 5 to 7 years of program leadership in the social work/human services sector highly
• 3 - 5 years of project or program management and development
• Management experience of a team of at least 10 people in a manner that cultivates and sustains a strong team-oriented culture, with an emphasis on results and
• LCSW, LCPC, or other related credentials highly preferred.

Skills/Abilities

• Strong analytical and communication
• Ability to develop and manage an annual budget and to interact with basic financial
• Recruiting personnel to ensure the highest possible quality of talent of
• Engagement in business development activities and proven relationship management
• Ability to develop written proposals and
• Seasoned critical thinker and proven ability to solve problems.
• Strong interpersonal skills such as acknowledge and validate staff, open to hearing and receiving feedback, and demonstrates empathy.
• Strong intrapersonal skills such as ability to self-reflect, show development in action, and have a sense of humor.
• Ability to modify and correct strategies based on changing operating conditions in which economic, political, and cultural realities are ever-
• Experience in strategic planning activities and planning
• Proficient in the use of Microsoft Office Products (Outlook, Word, Excel, Power Point)

Core Competencies

• Communication: Uses effective written and oral communication with internal staff, teams, and community served; demonstrates empathy and listening
• Client orientation: Recognizes needs of diverse stakeholders and approaches relationships with a service orientation, to ultimately maximize the impact
• Equity mindset: Understands and is committed to goals of equity, consistently brings an equity mindset to the organization’s work and workplace
• Growth mindset: Views growth as important for personal and professional development; seeks out opportunities to expand skills, even if the change is required, demonstrates curiosity and eagerness to learn
• Ownership and quality of work: Effectively manages own work, and work of the team to ensure delivery of high-quality work
• Supervisory skills: Effectively manages and develops others
• Mission driven: Demonstrates commitment to the missing of the organization as a whole and alignment with organization values

Leadership Core Competencies (Supervisor & above roles)

• Continuous improvement-minded: Takes initiative to identify and execute strategies and processes to continuously improve one’s leadership to strengthen the organization’s overall impact.​
• Develops and motivates others: Motivates others and supports their development through strong coaching and mentoring. Effectively stewards self and others through both small- and large-scale change**.** ​
• External representation and relationship building: Represents the organization among external stakeholders, and builds strong, trusting relationships with stakeholders​
• Leads with vision: Has an inspiring vision for the future of the organization, beyond the status quo, and communicates it effectively; leads with courage and willingness to take risks in service of impact​
• Manages with data: Understands data; analyzes data and identifies insights and implications​
• Strategic thinking and resource management: Considers the future of the organization proactively and responsively; weighs diverse inputs to inform strategies; identifies innovative opportunities when relevant; makes and communicates decisions that effectively balance tradeoffs between financial sustainability and impact​
• Team building: Builds strong relationships with teams and colleagues; fosters effective teams and collaborative interactions​

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This job operates in a professional office environment, school setting, and working with the public, all Youth Guidance employees must be fully vaccinated or approved for a medical or religious exemption
• Occasional local and national travel

DEIB Statement

At Youth Guidance, we understand that Diversity, Equity, Inclusion, and Belonging (DEI&B) are fundamental to realizing our vision of bright and successful futures for all people. We celebrate the diversity of youth and staff and recognize them as empowered leaders, problem-solvers, and experts of their own experiences. At the same time, we acknowledge that many systems and institutions meant to support youth, and staff are inequitable and unjust. As such, we are committed to advancing DEI&B through our words and our actions, both internally and externally, by:

• Strengthening cultural competence as well as policies, practices, and organizational structures that foster belonging and leverage the unique backgrounds and talents of staff;
• Offering youth-centered programs that are accessible and responsive to people from diverse racial and ethnic backgrounds, abilities, sexual identity, gender identity and expression, language, and cultural and religious beliefs and practices;
• Influencing systems that youth, staff, their families, and communities are impacted by, such as schools, organizational networks, governmental bodies, researchers, and the funding community, to apply approaches that embrace DEIB in addressing the needs and supporting the aspirations of young people.

Keywords

Program AdministrationLeadershipManagementStrategic PlanningBudget ManagementPartnership DevelopmentExternal RepresentationStaff SupervisionPolicy DevelopmentProgram Implementation