Sacred Heart Community Service is hiring a
Director of Homelessness Prevention Partnerships
JOB ANNOUNCEMENT
Sacred Heart Community Service, located in San Jose, CA is looking for a multifaceted program director to lead implementation of homelessness prevention services through a countywide network of community partners in Santa Clara County. This individual must be highly organized, possess an ability to work flexibly and creatively, and demonstrate superior communication skills. The ideal candidate must be equally committed to our vision of a community united to ensure every child and adult is free from poverty, an approach of driving policy change through transformational leadership development and developing programs through an anti-racism and anti-oppression worldview. For over 58 years, SHCS has been one of the leading institutions addressing poverty in Santa Clara County through a strategy that combines addressing the consequences of poverty through impactful programs while building power with people to push for systemic change.
Position Summary
The Director of Homelessness Prevention Partnerships leads SHCS’ efforts to implement homelessness prevention services through the Santa Clara County Homelessness Prevention System (HPS), a countywide network of agencies that provide financial assistance, legal assistance, and case management to prevent highly vulnerable families from becoming homeless. The Director is responsible for leading development, implementation, evaluation, and improvement of the HPS program model, including providing training, support, and oversight of partner agencies. The position provides direct supervision and training to a diverse program area, serves on the senior management team of SHCS, and acts as a liaison with external collaborations and funding entities.
Responsibilities and Duties
Collaborative Leadership (25-35%)
● Co-leads design, implementation, and evaluation of homelessness prevention strategies through HPS.
● Provides structure, supervision, training, evaluation and professional development for program implementation staff on SHCS’ HPS Network Coordination team.
● Oversees the recruitment and hiring of program implementation staff, interns, and volunteers for the HPS Network Coordination Team.
● Supports efforts to ensure extensive member involvement and leadership development to implement the program and impact policy change, including recruitment, training, and committee development.
● Ensures strong communication, coordination and integration with system partners and community stakeholders.
● Co-leads planning, support, training, oversight, and evaluation of the work of partner organizations developing and implementing the HPS.
● Supports development and maintenance of the HPS Advisory Group.
Collaborative Leadership (25-35%) (cont.)
● Supports the selection and supervision of subcontractors, including contract negotiation, program monitoring, training, and administrative oversight.
● Supports the development and presentation of data, performance narratives, case studies, and reports to funders and institutional stakeholders on program efforts and impact.
● Supports efforts to identify and address systemic and institutional barriers experienced by families at risk of homelessness or displacement through research, analysis, advocacy, and campaign development with allies and stakeholders.
Program Development, Implementation, and Ongoing Quality Improvement (25-35%)
● Oversees network outreach and referral pathways, including partnerships with referral organizations, connections to other systems, and implementation of eviction prevention initiatives, including the weekly courthouse clinic.
● Leads collaborative assessment of HPS program services in partnership with the HPS Advisory Group and HPS partner agencies to identify areas for improvement.
● Facilitates the development, implementation and continuous improvement of systems, policies and procedures, standards, and training for housing stabilization and leadership development practices.
● Leads planning, support, training, oversight, and evaluation of the work of partner organizations developing and implementing the HPS.
● Responsible for ongoing assessment and improvement of the HPS program model.
Partner Agency Support (25-35%)
● Provides direct program support and supervision, including management of the Network Coordination Team’s review and approval of high-level financial assistance cases.
● Leads Network Coordination team staff members in providing direct support to partner agencies related to program implementation, including case conferencing, performance reviews, and regular check-ins.
● Leads the HPS training program, including development and implementation of HPS and best practices training for HPS staff members.
● Supports efforts to cultivate and steward relationships with partners, collaborations, and coalitions.
SHCS Leadership (5-10%)
● Supports the planning and implementation of SHCS programs, events, training, policy campaigns, and outreach efforts.
● Serves as a member of the Senior Management Team and serves as on site manager as needed.
● Attends Board of Directors meetings and Board committee meetings as assigned.
● Performs other duties as assigned.
REQUIRED:
● Proof of full vaccination against COVID-19.
● Must complete a DMV and a background check and qualify to be insured under the SHCS driving policy.
● Possess a valid driver’s license, use of a car for work, automobile insurance coverage, and/or have access to reliable transportation for work-related travel.
REQUIRED QUALIFICATIONS AND EXPERIENCE:
● Strong commitment to our vision of uniting community to ensure every child and adult is free from poverty;
● 5-7 years of experience in human services, social work, public health, community organizing, or related field.
● 2-3 years of progressively responsible experience managing homelessness initiatives, related contract administration, or project implementation.
● Four-year degree or equivalent experience.
● Demonstrated understanding of effective, data-driven strategies and methods to address homelessness and displacement.
● Ability to work with diverse community and organizational groups.
● Experience with culturally competent social work, economic development, or education programs.
● Demonstrated experience working with or convening community partnerships.
● Ability to multi-task, provide quick responses and highly organized.
● Strong written, verbal, and presentation skills.
● Knowledge of program development and outcomes-based planning and evaluation.
● Computer literacy with proficiency in MS Excel and client database systems.
● Must be insurable under the organization’s driving insurance requirements.
● Must complete a DMV and criminal background check.
PREFERRED QUALIFICATIONS AND EXPERIENCE:
● Master’s degree in social work, public health, or related field.
● Bilingual/biliterate Spanish-English.
● Experience in public policy advocacy, community organizing, or public administration.
● Demonstrated program evaluation background.
WORK ENVIRONMENT/PHYSICAL DEMANDS:
The work environment characteristics and the physical demands described here are representative of those an employee encounters while successfully performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. The noise level in the work environment is usually moderate.
The above statements are intended to describe the general nature and level of work performed by the person in this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills.
Position is exempt, full-time and reports to the Associate Director
COMPENSATION:
The position is exempt, full-time with a salary range of $105,000 - $115,000/year. The salary is commensurate with experience. Excellent benefits include fully paid medical insurance for employees and majority paid medical insurance for qualified dependents, dental insurance, vision insurance, 12 paid holidays, 10 paid sick days per year, paid vacation starting at 10 days per year, additional wellness benefits, basic life and long-term disability insurance, professional development and more.
Sacred Heart Community Service is proud to be an Equal Opportunity workplace and an Affirmative Action Employer. SHCS is committed to building a team of people of diverse ethnic, cultural, and experiential backgrounds. We especially encourage members of historically underrepresented and marginalized communities, people of color, women, people living with disabilities, veterans, and LGBTQ+ people to apply. It is the policy of Sacred Heart Community Service to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants, without regard to race, color, ethnicity, ancestry, religion, age, sex, gender, sexual orientation, gender identity/expression, pregnancy, medical condition or genetic information, veteran status, national origin, disability, marital or other protected status. SHCS will conform to the spirit, as well as the letter of all applicable laws and regulations.
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Rev.4.14.23