The National Audubon Society is a nonprofit conservation organization that protects birds and the places they need, today and tomorrow. We work throughout the Americas using science, advocacy, education, and on-the-ground conservation. Audubon’s state, regional, national, and international programs, nature centers, and chapters have an unparalleled wingspan that reaches millions of people each year to inform, inspire, and unite diverse communities in conservation action. As a sentinel species, we recognize that the fate of birds is inextricably tied to the fate of us all.
Audubon has more than 700 staff working across the United States and seven countries in 17 state and regional offices, 41 nature centers, and 23 wildlife sanctuaries. Together as one Audubon, we aspire to alter the course of climate change and habitat loss, leading to healthier bird populations and reversing current trends in biodiversity loss.
Audubon is committed to a culture of workplace excellence, where our talented and diverse staff are deeply engaged, with a strong sense of belonging. The birds Audubon pledges to protect differ in color, size, behavior, geographical preference, and countless other ways. By honoring and celebrating the equally remarkable diversity of the human species, Audubon will bring new creativity, effectiveness, and leadership to our work throughout the hemisphere.
Reporting to the VP, Development, the Director, Development Planning and Analysis leads Audubon Development’s planning and analysis (P&A) team of four and co-leads Audubon’s Development Operations team with the Director of Prospect Development. Their portfolio includes responsibility for overseeing and managing all aspects of projecting, tracking, analyzing, and reporting on philanthropic revenue; fundraiser portfolio architecture and moves management systems; and accurate support for all aspects of donor data management, systems training, and hygiene/audit of systems and tools across the network. They lead and manage a team of analysts and work closely with members of the fundraising, finance, and IT teams to deliver exceptional work in service of Audubon’s ambitious fundraising goals and conservation priorities.
The ideal candidate will have a comprehensive knowledge of fundraising infrastructure and analytics, preferably in a large and complex operation with diversified funding streams. They will be data-driven and committed to the “science” of fundraising, while at the same time having an appreciation and understanding of the “art” of philanthropy. They will be naturally inquisitive, demonstrate creativity and fluidity in approach and process, and possess strong tactical data management skills.
The Director must be a strategic thinker, who can visualize data, see trends, identify opportunities for growth as well as efficiencies of scale, and design tools for communicating observations both technically and in a way that is understood by those who may not be systems thinkers. They will have exceptional written and oral communication skills and a demonstrated commitment to a collaborative work style.
The successful candidate is an entrepreneurial, results-driven, development professional who is adept at enterprise level thinking while also able to get granular when needed to identify anomalies and errors as well as emerging opportunities.
$130,000 - $145,000/ year
- Lead the design and implementation of the Development planning and analysis strategy in support of Audubon’s organization-wide goals.
- Manage effective planning and analysis that support an innovative, streamlined, and scalable fundraising effort.
- Supervise planning and analysis team members, delegating new projects to P&A team members, and aligning team priorities to meet the organizational and departmental needs.
- Identify opportunities for training and documentation of data standards and procedures, review and maintain a procedural manual for the Development team, recommend regular trainings for new and existing Salesforce users.
- Conduct annual audit on data health, examining the effectiveness of coding and procedures and implementing regular clean-up efforts.
- Enhance systems for donor and prospect data management; establish and implement a vision for comprehensive system management improvements. Oversee donor database management throughout the Audubon fundraising network, directing best practices, trainings, and support for best practices on all Development systems.
- Present the P&A team’s thoughtful and comprehensive donor analytics for the VP of Development, Chief Development Officer, Senior Audubon leadership, and the Development Board Committee.
- Collaborate with fundraising leadership to provide a structure for the management of their teams’ revenue and metrics goals.
- Collaborate with IT and Finance Operations leadership to ensure accurate revenue, moves management, budgeting, and wealth screening reports.
- Participate in change management for Salesforce, Audubon’s database of record, helping to design and implement system improvements in collaboration with IT and Finance Operations.
- Oversee and report on all revenue budgets, including donor revenue projections on a monthly and annual basis to development and finance leadership.
- Direct business rules to maximize effective reporting to support informative benchmarking and analysis.
- Guide prospect management strategy, including portfolio maintenance, moves management, and segmentation/personalization.
- Partner with the Director of Research to incorporate best practices for prospect scoring, identification and prioritization, and capturing capacity/wealth and bio information.
- Collaborate with frontline fundraisers to support cultivation, solicitation, and stewardship of prospects and donors to advance fundraising goals.
- In partnership with the Director of Research, incorporate industry best practices for segmentation/personalization, moves management, and identifying capacity and wealth markers.
- Develop strategy for growth of prospect pipeline with Individual Giving, Direct Response, Center and Sanctuary Operations, and Audience Engagement departments as well as external consultants.
- Oversee organization-wide development data management and prospect management support.
- Other job-related duties as assigned.
Qualifications and Experience
- Bachelor’s degree required, as well as a minimum of 10 years working directly with donor data and/or information services as part of a large, complex fundraising operation. Must have comprehensive knowledge of current Development methodologies. An equivalent combination of education and experience will be considered.
- Demonstrated experience leading a team that implements best practices and business rules, creates fundraising reports for segmented audiences, maintains data hygiene, and manages a donor database.
- Must have the ability to creatively problem solve, think strategically and to anticipate the impacts of decision-making across multiple departments.
- Strong interpersonal and communication skills; must be able to effectively analyze, interpret, evaluate, and communicate simple and complex technical information to a non-technical audience. The ability to disseminate complex information and business rules to a wide audience with varying skill sets and to “train the trainer” is a plus.
- Demonstrated experience collaborating with other departments from a Development perspective, ideally, IT, Operations, and Finance offices at a high level.
- Sound judgment and decision-making skills; exceptional attention to detail and demonstrated ability to work with highly confidential information a must.
- Analytical, organized, proactive, and detail-oriented with strong project and time management skills, and the ability to balance multiple priorities and prioritize independently in a fast-paced environment.
- Required proficiency with MS Office applications, especially Excel and PowerPoint. Knowledge of Salesforce and SQL a plus.
- Understanding of fundraising best practices for donor and prospect management as well as campaign operations.
- Experience managing data systems tracking complex funding sources, including high net worth individuals, corporations, foundations, membership, special events, and peer-to-peer giving.
- Able to work effectively as part of a collegial and collaborative team.
- Commitment to further Audubon’s efforts to create a more equitable, diverse, and inclusive environment.
- Commitment to the mission and vision of the National Audubon Society.
The National Audubon Society is a federal contractor and an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We are committed to a policy of nondiscrimination, inclusion and equal opportunity and actively seek a diverse pool of candidates in this search.
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