Data and Implementation Officer

About the Oversight Board

The Oversight Board makes binding and independent decisions about the most challenging content issues on Facebook and Instagram.  Members of the Board include Helle Thorning-Schmidt, former Prime Minister of Denmark, Tawakkol Karman, Nobel Peace Prize Winner, Michael McConnell, Director of Stanford’s Constitutional Law Center, and may other diverse leaders and thinkers from around the world.  The Board issued its first decisions in January 2021.

The Oversight Board Administration is the team of full-time staff who supports Board Members in carrying out their duties. The Administration has a presence in London, San Francisco and Washington, D.C., and operates with a global scope.

You can learn more about the Board at www.oversightboard.com.

Role and responsibilities

Joining the Oversight Board Administration is a chance to be part of an organization which is leading on some of the most challenging issues facing the tech industry and society.

Under the supervision of the Head of Data & Implementation, you will play a critical role across the Content Teams and will leverage available data to help increase the Board’s impact. You will contribute to the team’s efforts to design, drive and maintain a data-driven framework aimed at tracking, measuring, and analyzing how Meta implements the Board’s decisions and policy recommendations; the impact of those decisions on users, communities, and the social media ecosystem globally; and ways to optimize Content Team processes.

You will be working with the Cases and Policy team to advise the Board on its policy recommendations and help make them more easily implementable by Meta integrity teams, content moderators and automated systems, and thereby, enhance the Board’s impact over time. As a Data & Implementation Officer, you will also play a key and collaborative role across all Content Team departments by leveraging data to foster cross-functional collaboration and processes improvements. This will include contributing to Content Team project management, planning, and strategy development.

This role will preferably be based in London, with possibility for location in San Francisco or Washington D.C. Oversight Board offers flexible hybrid remote working. We welcome applications for those based across East Coast US states, to allow for collaboration of time zone.

Responsibilities (including but not limited to):

• Develop key work products, including analyses and project plans, for the Data & Implementation team. This team monitors Meta’s implementation of Oversight Board decisions and policy recommendations, and assesses their wider impact on users and communities worldwide through data-driven analysis.
• Independently own and manage relationships with key stakeholders.
• Independently identify the need for and develop materials and reports for the Oversight Board Case Decisions Implementation Working Group in order to obtain buy-in on processes and communicate results.
• Present complex data in a simple fashion to counsel Board Member panels on their policy recommendations with the goal of making them more impactful and easily implementable by Meta.
• Draft impact assessments (which are prepared once cases are assigned, and then reviewed again before decisions are finalized). Collaborate with all Content teams to foster cross-functionality and ensure consistent design and process across the Content organization.
• Advance Content Team project management, planning, and strategy development to move team goals forward.

Skills and Experience

The Oversight Board Administration values diversity of experience. Candidates should have a strong combination of several of the following skills, competencies and experience:

• Degree educated, preferably with at least some specialization or strong interest in data science, content moderation, human rights, media, and/or related fields;
• Experience in trust & safety operations, preferably including experience implementing and enforcing across a broad spectrum of policies;
• Experience in content moderation research and analysis;
• Experience in data science/analysis, recommending action using data-driven insights and presenting complex data to high level decision-makers;
• A passion for transparency and accountability of social media companies, including a detailed knowledge of the impact of social media on society and international discussions on approaches to regulating online expression;
• Strong project management experience;
• Previous work advising and supporting deliberations by principal-level decision-makers;
• Effective at influencing stakeholders and colleagues to achieve optimum results and outcomes;
• Highly developed critical thinking, problem solving and analytical skills;
• Comfort working across multiple geographies, time zones, and cultures (knowledge of multiple languages is highly desirable);
• Strong team player with a flexible mindset and ability to work in a fast-moving environment;
• Strong written and oral communications skills.

What we can offer you

As well as a competitive annual salary of $100,000, we also offer an excellent market leading benefits package, covering a variety of areas, both professional and personal. These benefits include:

• A generous 12% employer contribution towards the 401(k) plan with no requirement for you to contribute;
• Progressive family friendly benefits including a robust paid parental leave policy;
• Comprehensive short-term and long-term disability, life assurance and business travel insurance packages providing financial support in events of ill health, injury etc;
• A generous childcare subsidy to provide financial support for eligible childcare costs;
• A generous home working and commuting allowance to provide financial support for remote and/or office working;
• An extensive healthcare package including medical, dental and vision plans offering coverage for you and your family;
• A training allowance to support both your continuous professional development and professional membership;
• 5 study leave days per calendar year to support professional development;
• 22 days of paid time off per calendar year in addition to statutory public holidays;
• 2 'recharge' paid vacation days per calendar year;
• 2 'personal' paid vacation days per calendar year
• Festive season time off (between Christmas and New Years)
• A holistic wellbeing support plan encompassing a variety of offerings to assist you. We provide you with an allowance to fund activities to best support your wellbeing as well as workshops and training to provide tools and guidance. Additionally, there is a wide-ranging employee assistance programme available to advise on personal, family or financial matters, and also fun social events all year round.

Oversight Board is committed to promoting equal opportunities in employment. You will receive equal treatment regardless of age, mental or physical disability, gender, gender expression or gender identity (including transgender status), gender reassignment, marital or civil partner status, pregnancy (including childbirth and related medical conditions) or maternity, race, colour, creed, nationality, ancestry, citizenship status, ethnic or national origin, religion or belief, sex, sexual orientation, military and veteran status, protected medical condition as defined by applicable state or local law, genetic information, and any other characteristic protected by applicable federal, state, or local laws and ordinances.

We welcome all applications for this role. You will only be contacted if you have been shortlisted for this position. Please see our privacy notice here.

If you would like to keep updated with the work of the Oversight Board and future opportunities, please follow us on our LinkedIn page.