Location: UK, Netherlands, or other Mercy Corps offices in Kenya and Jordan

Position Status: Full-time

Salary Level: the salary range for this position is £44,320 - £52,630 in UK; or €52,960 - €62,890 in NL commensurate based on professional experience, or based on local benchmarking for other locations.

Current unrestricted work authorization for the country of appointement is required at the time of application for this position. Closing date: Submit applications before August 21st

About Mercy Corps

Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.

Program / Department Summary

The Program Performance and Quality Unit (PaQ), supports effective, efficient and equitable program performance through a culture of quality management, to achieve results for those who matter most - our program participants. PaQ consists of the following teams and functions: Monitoring, Evaluation and Learning (MEL); Strategic Leadership; Program Standards; and Infrastructure. These areas of work are central to Mercy Corps’ desire to implement consistently high-performing and accountable programming.

The MEL Team, housed in PAQ, supports both foundational and cutting-edge adaptive management approaches with design, monitoring, evaluation and learning functions as key processes and benchmarks to ensure evidence-based decision making for quality program implementation. The MEL Team’s work ranges from provision of technical MEL support to programs, integration of MEL technologies, implementation of learning mechanisms and platforms, implementation and support with data quality assessments, support with agency-level reporting and others.

In 2022, we developed our 10-year strategy called Pathway to Possibility (P2P), which reflects our ambitions to not only meet the basic needs of communities affected by conflict and climate change, but to achieve lasting, transformational change at scale. The Pathway tells the story of who we are, what we do, why we do it, and how we center the needs and aspirations of our partner communities in all we do. A better world is possible.

In 2022 we piloted a mechanism to measure our progress towards our strategic intent and are in the process of scaling it agency wide. Our strategy measurement mechanism includes two important components: 1) measuring outcomes of our programs towards participant-facing strategic goals and outcomes (“Organizational Outcome Measurement”, or OOM); and 2) tracking internally facing indicators of operational health (“Organization Performance Indicators,” or OPIs). Specifically, OOM summarizes data across the four outcome areas of P2P – economic opportunities, food security, peace and good governance, water security – using existing programmatic data, including indicator results, evaluations, and research studies.

General Position Summary

We are looking for a Data Analyst with a focus on OOM to join the MEL Team. The Analyst will work withing the Strategy Measurement team, which comprises staff members dedicated to OOM and OPIs. They will work under the supervision of the Strategy Measurement Lead, and in collaboration with Mercy Corps’ technical support unit (TSU) technical leads and other stakeholders, to lead the OOM analysis.

The Analyst will refine the analysis framework to collect, analyze and summarize programmatic data from all outcome areas. A first framework was developed for food security programs, but it needs to be expanded to account for the remaining three outcome areas. The Analyst will also integrate inclusion and resilience themes in the analysis by leveraging case studies and primary research. The Analyst will work with the MEL Officer and the MEL automation team to analyze quantitative and qualitative data coming from programs – it is expected that more than 200 programs will be part of the analysis, with data often incomplete or incoherent.

ESSENTIAL RESPONSIBILITIES

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Organizational Outcome Measurement**

Establishing Global Analysis Framework for OOM

Review the existing analysis framework and work with organizational stakeholders to update the analysis framework to ensure continued alignment with the organization strategy.
Integrate resilience and inclusion themes (through indicators and result statements) into the framework and analysis.

Data Gathering and Analysis

With the support of the MEL Officer, develop a data collection, storage, and management plan to gather data from programs and other relevant departments, including research and learning and TSU.
Develop a data analysis protocol across each OOM outcome area that is replicable in STATA, R or other common statistical analysis software.
Analyze quantitative data from different program data sources including program indicator data, evaluations, and research studies This includes conducting aggregate data analysis of multiple programs as well as focusing analysis on singular programs
Create data analysis products/results that are clear, easy to understand, and relevant
Support qualitative data analysis from different program data sources including evaluations, research studies as needed.

Organizational Outcome Measurement Data Dissemination and Reporting

Create visuals for the report that are clear, easy to understand and relevant.
Support the OOM report writing, including providing clear interpretations of data analysis
Liaise with the MEL automation team to coordinate data gathering, cleaning, and analysis efforts.
Liaise with key stakeholders to share findings, provide recommendations, and interpret results.

Organizational Outcome Measurement Learning (15%)

Document learning related to framework development and implementation (process learning).
Refine the analysis framework based on feedback and learning.
Support sense-making workshops and learning events with countries and regions (outcome areas learning).

Support OOM and OPI initiatives (10%)

Support indicators development in outcome areas.
Work with the OPI MEL Advisor in integrating OPIs in the analysis.

Supervisory Responsibility: This position will not have supervisory responsibilities but will need to work in a networked leadership environment.Accountability
Reports Directly To: Strategy Measurement Lead

Works Directly With: MEL, PaQ, Research and Learning, and the Technical Support Unit, as well as regional and country portfolios.

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

**Minimum Qualifications & Transferrable Skills:

**Education:

Bachelors and/or Masters degree in statistics, social science, or related field Required. Masters degree
At least 3 years of demonstrated experience conducting data analysis and reporting on program data focused on programmatic outcomes Required.
Demonstrated knowledge and experience of applying statistical analysis (inferential statistics, non-parametric tests, regression analysis) to program data and making use of analysis/results for broader program decision-making and learning Required.
Demonstrated expertise and experience in producing data visualizations, communicating data findings, ground truthing and producing reports on data findings that is understandable and accessible to a wider audience is going to be a core part of the job and skills and knowledge in this area. Required.

Technology and Data Literacy:

Demonstrated working knowledge/experience of common digital data collection tools (e.g. Open Data Kit, Kobo Toolbox, CommCare, etc.), data analysis software (e.g. STATA, R) and data visualization (e.g. PowerBI) Required.
Knowledge of MAXQDA or other qualitative analysis software. Preferred.

Effective Communication and Teamwork:

Ability to prepare compelling presentations, written reports, data visualizations, and effectively present work/findings in international forums. Strong communication and facilitation, mentoring and training skills both in person and virtually. Preferred.
A strong team player, able to successfully cultivate and maintain relationships not only internally within Mercy Corps across various HQ teams as well as regional and field offices, but also externally with and through professional networks. Required.

Language: Knowledge of English is required and knowledge of French, Arabic or Spanish is Preferred.

Special provisions: Candidates from LAC, Middle East, Africa and Asia, women, minority groups, people with different abilities are highly encouraged to apply. Captioning, assistive, and inclusive workspace accommodations are available at Mercy Corps offices.

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Physical Requirements:** This is largely a sedentary position that requires the ability to speak, hear/read (captioning available), see, and lift small objects up to 20 lbs.

Travel: International travel with at least one month prior notice may be required and may include travel to support programs in fragile and/or conflict-prone zone

Success Factors

The Analyst will contribute towards and establish the foundational systems and practices for promoting components of strategy measurement within Mercy Corps. They will engage stakeholders at all levels with flexibility, creativity, respect, and enthusiasm, contextualize their technical support accordingly. The individual must have exceptional writing skills and the ability to multitask, set priorities, pay attention to detail, and work under tight deadlines within complex team environments. They must also apply a system thinking to all the initiatives they support. The Analyst must take an active role in building and maintaining relationships as well as demonstrating the drive and initiative to contribute to internal team efforts. The individual must learn quickly how to provide support and build skills among various team members, in the most efficient and effective way possible for each unique team and environment. All PaQ positions require strong interpersonal and cross-cultural communication skills, and a level of emotional intelligence proficiency that quickly builds and maintains productive relationships across teams. Being aware and sensitive to international development issues and diverse cultures is critical.

Living Conditions / Environmental Conditions

This position will be located in one of the countries where Mercy Corps implements programs, including Europe (UK, Netherlands, Switzerland) and US Headquarters.

Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venue

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Ongoing Learning**

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

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Diversity, Equity & Inclusion**

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

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Equal Employment Opportunity**

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

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Safeguarding & Ethics**

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme**.** We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.