Data Analyst for the Service Business

Essential Responsibilities:

• Execute, supervise, and support advanced analyses that aid data-driven decision-making and process automation
• Identify process gaps and data quality issues impacting the quality of analysis and provide and/or support the development of solutions
• Conceptualize, design, and implement reports to drive measures supporting the Service strategy
• Partner with stakeholders to design and develop reports and ensure that they perform as expected
• Identify trends from sources of raw data to increase the efficiency of the Service organization
• Participate in the development of metrics and data quality rules, including dashboards, KPIs, and other measurements of success for business stakeholders, allowing them to drill into key aggregated values
• Think logically toward problem solving with keen insights for business solutions and the analytical steps required to execute them through dashboards and reports

Qualifications / Requirements:

• University degree in business & administration, data science, computer science, information management, statistics, mathematics, or related fields
• A couple of years experience in data analytics, business intelligence, financial or operational reporting; consulting background preferred
• Data-driven mindset with strong analytical skills and experience using data to drive actionable insights and decision-making
• Strong interpersonal and proactive communications skills, including the ability to communicate complex concepts clearly to stakeholders
• Highly organized with a focus on execution, problem-solving, and improving processes
• charts) including experience building complex reports and models
• General understanding of BI-tools is a must
• Experience in statistical analysis with large data sets using Python or R preferred; knowledge how to derive data with basic SQL is a plus
• Ability to summarize large amounts of complex data into (management) reports, including experience in data visualization and data storytelling
• English and Dutch is a must, German preferred
• This is a fulltime job

Your direct Manager is based in Austria. Of course you will also work with the Dutch team based in Alblasserdam.

We offer a good salary package and secondary conditions. (Partly) working from home is an option. The CLA Metalektro will be applicable.