Creative Coordinator

Location: Ottawa, Ontario

Reports to: Director, Engagement

Status: Permanent, Full time

Bargaining Unit Status: Included

Classification: Band 3

Salary range: CA$ 58,810 - CA$ 71,654 per annum

Language requirements: English essential; bilingualism (French & English) will be considered a strong asset

Job posting: Internal & External

ABOUT CUSO INTERNATIONAL

Cuso International is an international cooperation and development organization that works to create economic and social opportunities for marginalized groups. Together with our partners, we are focused on efforts to advance gender equality and social inclusion, improve economic resilience, and deliver progress on climate action. We believe that by sharing skills, we can build better futures. Cuso presently supports programs implemented in Africa, Canada, Central an South America, and the Caribbean. Find out more at www.cusointernational.org

ABOUT THE ROLE

Cuso International (Cuso) is seeking a dynamic and creative individual to join our team as a coordinator working in our Marketing and Communication (MarCom) team and supporting the annual giving and fundraising campaigns. Supporting the Manager of Annual Giving in the Fundraising team, this role is perfect for an eager new graduate in marketing and communications or someone with experience in the charitable sector looking to expand their skills.

The ideal candidate will play a key role in crafting compelling written and visual content that drives donor engagement and supports our annual giving strategies. Working as part of the MarCom team, this position combines creativity, storytelling, and organizational skills to help deliver impactful campaigns that inspire action.

KEY RESPONSIBILITIES

Graphic Design and Creative Support

• Design visually compelling assets for direct response and online materials, including social media graphics, email templates, print materials, and donor reports.
• Work with external vendors (e.g., printers, Canada Post and/or creative agencies) to ensure the timely production of marketing materials.
• Master our email distribution tool, Feathr and become principal lead for email campaigns
• Maintain brand consistency across all visual and written content.

Content Creation & Storytelling

• Write and edit persuasive and engaging content for direct response campaigns, including emails, social media posts, newsletters, and donor communications.
• Collaborate with the International Volunteering Team and Country Program Offices to gather stories and develop narratives that highlight the impact of Cuso’s work.
• Ensure all written materials align with Cuso’s brand voice and messaging guidelines.

Campaign Coordination

• Assist in coordinating the development and execution of multi-channel fundraising campaigns, ensuring timelines and deliverables are met.
• Support the Manager, Annual Giving, in monitoring campaign performance and preparing post-campaign analytics and reports.
• Collaborate with the Engagement Team to align schedules and messaging with other revenue generation activities. Assist the launch and rollout of a new alumni strategy to access new networks and potential donors.

Digital Strategy Support

• Contribute to the execution of digital fundraising campaigns through email, social media, and online ads.
• Assist in monitoring and analyzing digital performance metrics to inform future strategies.
• Support innovative initiatives to expand Cuso’s reach and attract new audiences.

Administrative and Team Support

• Manage and organize content assets, ensuring easy accessibility for the team.
• Provide general administrative support to the Manager, Annual Giving, as needed.
• Assist in maintaining donor databases and ensuring accurate and up-to-date records.

POSITION QUALIFICATIONS

Essential

• A college diploma in marketing, communications, graphic design, or a related field.
• 2 – 3 years experience
• Strong writing and editing skills with a keen eye for detail and storytelling.
• Proficiency in graphic design software (e.g., Adobe Creative Suite: Photoshop, Illustrator, InDesign, Canva, or similar).
• Basic knowledge of digital marketing tools and platforms, including social media, email marketing, and website content management systems.
• Exceptional organizational and time management skills, with the ability to juggle multiple tasks and meet deadlines.
• A collaborative team player with a proactive attitude and a willingness to learn.

Desirable

• Experience working or volunteering in the non-profit or charitable sector.
• Familiarity with donor databases (e.g., Raiser’s Edge) and digital fundraising platforms.
• Bilingualism (French and English).
• Knowledge of international development issues and a commitment to Cuso’s mission and values.

HOW TO APPLY

Cuso is committed to creating and fostering an inclusive culture. We strive to actively celebrate diversity, advance our equitable practices, and drive greater inclusion. We offer a comprehensive employee benefits package and insurance, generous days of paid time off, including vacation, personal days, and sick days, and more.

Please click the “Apply for This Job” button to submit your application no later than by March 23, 2025, at 11:59 PM (EST) for internal candidates and March 30, 2025, at 11:59 PM (EST) for external candidates Expressions of interest should be sent in English. Your résumé and one-page cover letter should demonstrate how you meet all the essential and any desirable qualifications. Please note that a confirmation email will be generated once you submit your application, but it may be directed to your spam or junk folders of your email inbox.

Cuso International is committed to the integrity of our volunteers, interns, staff, managers, board members and subcontractors in preventing sexual violence in the way we operate. This is done through a defined framework, code of conduct, values and guiding principles, as well as Cooperation Canada’s Leaders’ Pledge.

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