Instill Education is on a mission to transform teaching, learning, and leadership in every classroom on the African continent. We believe that our teachers and school leaders are the greatest levers for change in the education system. We recently became an accredited higher education institution in South Africa and launched a game-changing mobile app that offers self-paced, bite-sized modules to help teachers in the professional development journey. More than 50,000 teachers in South Africa, Ghana, Kenya, and Nigeria have already enrolled in our professional development modules and joined a pan-African community of peers and experts who provide support and feedback along the way.
We are looking to hire a County Support Officer to provide all round Upskill support to all users in a specific county.
What makes you a great candidate?
You are ambitious, hungry to learn, and have a deep passion for education. You want to work in a fast-paced business environment and grow with a young organisation that seeks to change the face of education across the African continent. You want to learn how a start-up works by getting your hands dirty and getting involved in every aspect of the business. You are excited by the challenge of immersing yourself in new contexts and tackling complex problems. You are not afraid of failure and are driven to improve through robust, data-driven decision-making and feedback. When evaluating your candidacy, we will look for the following:
- Demonstrated commitment to anti-racism, equity, and inclusion
- Ambition to take ownership of challenges and grow with the business
- Exceptional critical thinker with strong interpersonal and communication skills
- Demonstrated passion for educational development, and closing educational equity gaps, and are strongly aligned with our vision, mission, and values
What does the role entail?
As the County Support Officer you will be responsible for helping schools and counties implement their professional development plans.
More specifically you will;
- Work with the Chief Programme Officer and Country Lead, Kenya to sustain and grow Instill's impact through regionally-focused instructional leadership development programming
- Serve as the key driver for partnership development and expansion in the counties and regions that you support
- Work with the Chief Learning Officer and Academic Team to deliver the most up-to-date Upskill programme offerings to partner counties, schools, and regions
- Provide tailored support to school counties for their professional development needs
- Collaborate with local partners to set goals for coaching engagements, regular progress monitoring and communication, and cooperation with local stakeholders to remove roadblocks to coaching implementation
- Provide individualized coaching to partner school heads, quality assurance and standards officers, and/or sub-/county director of education
- Facilitate regular data and video review/practice lab protocols
- Facilitate problem-solving and action-planning consultancies within supported counties
- Conduct county site visits using Instill site visit protocols in order to observe and gather data, identify areas of strength as well as gaps, and lead site-based action planning driven by site visit outcomes and Instill instructional leadership programme content
- Work with teachers, administrators, and other stakeholders to develop improvement plans
- Monitor and evaluate school and county performance
- Provide coaching and mentoring to teachers and administrators on how to best utilise Upskill’s offerings
- Facilitate feedback and engagement sessions with users
- Collect and analyze user data to identify areas of need and track progress
- Collaborate with other county staff to ensure that all users have a pleasant user experience
Selection Criteria:
- Bachelor of Education or related teaching qualification
- 8+ year of experience in a related stakeholder support role
- At least three years of school leadership experience as a head teacher or equivalent role supporting and coaching teachers in under-resourced communities with demonstrated student achievement, including experience with teacher observation and feedback, leading data analysis with teachers, leading school culture, and leading professional development (required)
- Experience managing head teachers and/or instructional programmes as a quality assurance and standards officer (preferred)
- Ability to travel at least 20% (required) and up to 40% time (preferred)
- Experience with Instill instructional leadership programming content, either as an Upskill user or as a leader in a school using Instill instructional leadership programme practices (preferred)
- Systems-thinker with strong organizational skills
- Strong team orientation and collaborative nature
- Ability to work efficiently and intensely in an entrepreneurial environment
- Have experience in the Kenya education sector
- Strong customer service skills
- Ability to troubleshoot problems and resolve issues
- Excellent communication skills
- Ability to work independently and as part of a team
- Ability to build and maintain relationships with stakeholders
Anticipated start: 1 February 2024
Location: Kenya
Do our values resonate with yours?
We believe in owning our mission to transform education across Africa. We aim to dream big, work collaboratively, have the courage to learn from failure and embrace ingenuity. practical, inclusive solutions for the communities we serve. If you share our commitment to this challenge, join us in making a profound impact on our education systems.