Country Operations Manager: Ghana

Instill Education is on a mission to transform teaching, learning, and leadership in every classroom on the African continent. We believe that our teachers and school leaders are the greatest levers for change in the education system.  We recently became an accredited higher education institution in South Africa, and launched a game-changing mobile app that offers self-paced, bite-sized modules to help teachers in their professional development journey. More than 50,000 teachers in Ghana, Kenya, and Nigeria have already enrolled in our professional development modules and joined a pan-African community of peers and experts who provide support and feedback along the way.

We are looking to hire a Country Operations Manager who will be responsible for overseeing all aspects of Instill Education's operations in Ghana.

What makes you a great candidate?

You are ambitious, hungry to learn, and have a deep passion for education. You want to work in a fast-paced business environment and grow with a young organisation that seeks to change the face of education across the African continent. You want to learn how a start-up works by getting your hands dirty and getting involved in every aspect of the business. You are excited by the challenge of immersing yourself in new contexts and tackling complex problems. You are not afraid of failure and are driven to improve through robust, data-driven decision-making and feedback. When evaluating your candidacy, we will look for the following:

• Demonstrated commitment to anti-racism, equity, and inclusion

• Ambition to take ownership of challenges and  grow with the business

• Exceptional critical thinker with strong interpersonal and communication skills

• Demonstrated passion for educational development, and closing educational equity gaps, and are strongly aligned with our vision, mission, and values

• Demonstrated commitment to anti-racism, equity, and inclusion

What does the role entail?

As the Country Operations Manager, you will be responsible for overseeing the day-to-day operations of Instill Education in Ghana. You will be responsible for developing and implementing operational processes, managing inventory, and overseeing property management. The Country Operations Manager is also responsible for developing project plans, budgets, and timelines as well as managing project teams.

More specifically you will;

• Work with the Chief Programme Officer and Country Lead, Ghana to implement a go-to-market strategy and oversee business development activities such as events, social media outreach, focus groups, community workshops, etc.
• Oversee the scoping, development, and maintenance of Instill Education Ghana’s inaugural campus following regulatory and business requirements
• Manage the day-to-day operations of Instill Education Ghana’s inaugural campus once set up
• Manage procurement and payment of all services used by Instill Education Ghana, including internet, security, facilities management, parking, etc.
• Manage budgets and resources to ensure efficient and effective operations
• Develop project plans, budgets, and timelines and monitor project progress
• Ensure compliance with all applicable laws and regulations
• Build and maintain relationships with key stakeholders
• Identify and pursue new business opportunities
• Monitor and report on the performance of the country's operations
• Identify and implement process improvements
• Comply with all applicable laws and regulations

Selection Criteria:

• 5+ years experience in facilities management, building management, construction, surveying, business studies, engineering, property management or a similar field
• Proven ability to progressively probe, analyse, and identify root causes of problems; provide practical solutions, and negotiate resolutions
• Exceptional interpersonal skills with an ability to build and manage a variety of internal and external relationships
• Strong project management skills and ability to perform analyses, create timelines and task lists to meet deadlines, pay close attention to details
• Knowledge of building, safety, and fire codes, as well as the ability to interpret blueprints and schematics
• Expertise in Microsoft Office Suite, including Excel, PowerPoint, and Word, and Internet applications (Skype, Google Apps, etc.)
• Ability to work independently and as part of a team

Anticipated start date: ASAP

Location: Accra, Ghana

Do our values resonate with yours?

We believe in owning our mission to transform education across Africa. We aim to dream big, work collaboratively, have the courage to learn from failure, and embrace ingenuity. practical, inclusive solutions for the communities we serve. If you share our commitment to this challenge, join us in making a profound impact on our education systems.