Mercy Corps is hiring a
Background:
Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within.
MicroMentor is a growing initiative within Mercy Corps and functions much like a technology start-up. Through a proprietary online mentoring platform, MicroMentor provides a technology solution that connects small business owners and entrepreneurs with skilled volunteer business mentors on a global scale. We are the world's largest network of free business mentoring. Entrepreneurs matched with a mentor have shown significant results in terms of improved job creation, business survival, and revenue growth. Since inception, our community has grown to more than 300,000 entrepreneurs and 90,000 mentors across 180 countries. Our team is diverse, driven, hardworking and highly committed to the mission of helping small businesses thrive through mentoring.
Purpose / Project Description:
The purpose of this consultancy is to drive entrepreneurs’ and mentors’ sense of community in Mexico and the US by creating and providing the right tools, activities, and incentives to engage with MicroMentor. The consultant will connect with entrepreneurs and mentors to support them in finding the right pair and implement different activities to increase engagement. We are looking for a digital community engagement passionate about entrepreneurship, with strong curiosity, proactiveness, and critical thinking.
Consultant Activities:
The Consultant will:
MENTOR AND ENTREPRENEUR COMMUNITY ENGAGEMENT (English and Spanish)
USER ENGAGEMENT MONITORING AND REPORTING
MENTOR RECRUITMENT
DIVERSITY, EQUITY & INCLUSION
Consultant Deliverables:
The Consultant will:
Success Factors
They will be passionate about community engagement, with an innovative mindset willing to continuously experiment with new approaches. They must have the ability to think critically and make good decisions that contribute to the community's success. They must have a proven ability to learn quickly and adapt to new situations. Awareness of and sensitivity to multicultural and diverse audiences is required.
Timeframe / Schedule:
The Consultant will report to:
Global Partnerships and Innovation Manager
The Consultant will work closely with:
MicroMentor Partnerships and Innovations Team, Impact & Insights Team, Marketing Team, Mercy Corps Jordan MicroMentor Team, MicroMentor Entrepreneurs and Mentors, and MicroMentor’s Clients
Required Experience & Skills:
Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment OpportunityWe are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & EthicsMercy Corps team members are expected to support all efforts toward accountability, specifically to our stakeholders and to international standards guiding international relief and development work, while actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.