Communications Lead

We are seeking an enthusiastic and motivated Communications Lead, to bring to life Infoxchange’s mission of Technology for Social Justice.

Infoxchange is a social enterprise where diverse, smart and passionate people embrace the power of technology, to improve social justice outcomes and enable others to feel supported to belong and thrive.

About the role

The role is responsible for leading the communications and marketing activities for the Digital Transformation Hub (www.digitaltransformation.org.au), primarily supporting communications across two streams of work:

1. The Data Catalyst Network, funded by the Paul Ramsay Foundation which aims to strengthen the data maturity of not-for-profit (NFP) organisations across Australia, breaking break long-term cycles of disadvantage through effective use of data.
2. The Asia-Pacific Digital Transformation Program, funded by Google which is working across 12 APAC countries to strengthen NFP digital capability.

Key duties and responsibilities

• Contribute to the creation and implementation of strategic communication and engagement plans for both the APAC Digital Transformation project and the Digital Catalyst Network project.
• Provide strategic and operational guidance to ensure project objectives are met within timelines and agreed budgets.
• Lead content creation activities that communicate the value of data and NFP technology to attract more NFPs into the programs and funds to support future programs. This includes:
  • Analytics, infographics and public facing analysis (quarterly or better)
  • Media articles and blogs (monthly or better)
• Act as an accessible, primary point of contact for project communications.
• Lead communications activities through our APAC outreach partners

Key selection criteria

To succeed in this role at Infoxchange, you will demonstrate:

1. Ability to work to timelines and deliverables and to manage competing priorities
2. Familiarity and experience with technology and technology projects
3. Familiarity with an international operating context and overseas markets and stakeholders for technology, digital services and event coordination
4. Demonstrated skills in marketing and communications planning and implementation
5. Strong ability in stakeholder management and relations
6. Excellent written and verbal communications skills
7. Strong organisational and personal management skills
8. Knowledge or previous experience working in the not for profit and/or community services
9. Comfort with working in a collaborative environment both internally and externally
10. Strong initiative and an ability to work consultatively but also autonomously without excessive guidance.

Desirable

• Experience or knowledge of working in the South-East Asian region
• Experience working with data.

Employment conditions

• Flexible location, but Melbourne, Victoria is preferred
• Expectation of one day per week in the Melbourne office location
• Terms and conditions as per employment contract.
• Standard hours as per contract, with some flexibility required.
• Must complete a criminal records check.

What we offer

• A base salary of $95k plus superannuation and 17.5% annual leave loading.
• Salary packaging benefits to reduce your taxable income to put more money in your pocket (check out com.au).
• Other additional benefits.

We’re passionate about taking care of our employees, so working with us means that you will also enjoy:

• Flexible work arrangements (including hybrid working)
• Additional leave provisions (paid parental leave supplement, annual leave loading)
• Health & wellbeing program
• Benefits for new parents
• Great learning and development opportunities
• Employee reward and recognition program
• Carbon neutral offices
• Public transport discounts

Plus, at the end of the day, you can feel good knowing you’re working for an organisation that contributes to a fairer society. Can’t beat that!

Who are we?

Infoxchange Group is a not-for-profit social enterprise that has been delivering technology for social justice for over 30 years. With over 180 staff across Australia and New Zealand, we tackle the biggest social challenges through the smart and creative use of technology.

We work with community, government and corporate partners to solve issues around homelessness, family violence, mental health and disability, as well as supporting Indigenous communities, women, youth and families.

Our products and services, are used by over 25,000 organisations across the community sector. We provide the right tools to improve efficiency and deliver greater impact – from nation-wide service coordination systems to IT advice for individual organisations.

Through our work in digital inclusion and social innovation we use technology to empower people experiencing disadvantage, driving social inclusion and creating stronger communities. We believe no-one should be left behind in today’s digital world.

Infoxchange Group is committed to growing teams with diverse skills, abilities, and experiences. We welcome applications from people of all ages, abilities and cultures, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people living with disability, people from the LGBTQI+ community, parents and carers.

We are a 2023 Circle Back Initiative Employer and commit to respond to every applicant who applies to work for Infoxchange.