Cadmus is hiring a
Who We Are
At Cadmus, we recognize that solving the world’s most challenging problems can’t be accomplished alone or with cookie-cutter solutions. That’s why we look for team players and problem solvers who are driven to use their unique perspectives and intellectual curiosity to help deliver breakthrough solutions that achieve transformative goals. On the Cadmus team, you’ll collaborate with leading experts to help our clients across the globe.
Cadmus’ mission is to deploy industry-leading expertise to help our clients achieve extraordinary results that strengthen society and the natural world. We offer competitive compensation, outstanding health care and retirement benefits, a vibrant and collaborative work environment, and opportunities for professional growth. We are committed to advancing diversity and fostering a culture of equity in the workplace and across society, and we strive to maintain an inclusive environment where all employees feel connected, respected, and valued.
Join Cadmus. Let’s solve the world’s most challenging problems together.
What You’ll Be Doing
Cadmus seeks an experienced Client Technical Support individual to support a Windows-based infrastructure.
You will be responsible for evaluating, solving, and prioritizing tickets submitted by in-person and remote users, providing users with ticket status, and escalating tickets to the appropriate tier support for resolution. The position will function within a team of technicians providing desktop support services.
Responsibilities:
Education / Certifications:
Additional Information:
This position requires a minimum of 3 days, ideally Monday through Wednesday, working in the Cadmus Waltham, MA office while being flexibility based current needs.
Based on eligibility and job status, Cadmus offers an excellent benefits package to include: medical, dental, vision, company paid disability and life insurance, 401(k) program, paid time off (PTO), paid holidays, voluntary time off (VTO), tuition reimbursement, adoption assistance program, other optional benefits and various bonus programs.
The minimum starting salary for this position is $60,000. The actual salary may be higher and will be determined by several factors, including relevant work experience, education, skills, and market competitiveness.
We value the critical role safety and health protocols contribute to everyone’s success at Cadmus, and work together to align and comply with all federal, state, and local safety and health mandates related to COVID to ensure a safe and valuable work environment.
Cadmus is an Equal Opportunity, Affirmative Action Employer and prohibits unlawful discrimination. Cadmus is committed to providing a respectful workplace where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex (including pregnancy), sexual orientation (including gender identity and/or expression), national origin, military and veteran status, physical and mental disability, or any other characteristic protected by applicable law.
Learn more about Cadmus by visiting our website at: http://www.cadmusgroup.com