Change Effectiveness Director

Heifer International is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

FUNCTION

The Change Effectiveness Director is responsible for leading and managing a portfolio of key strategic organizational projects, improvement activities, and change initiatives in support of effective execution of Heifer’s Strategy Framework.

The Change Effectiveness Director is a critical role contributing to the advancement and mainstreaming of organizational strategy and related changes.

Under the direction of the Senior Director of Strategy and Organizational Effectiveness, the Change Effectiveness Director will bring systemic solutions and human-centered, participatory approaches for successful change. They will partner with business function leads and teams across the global organization to manage strategic projects and change initiatives with effective planning and design, stakeholder engagement, communication, and integration.

ESSENTIAL CHARACTER TRAITS:

Excellent communicator; attention to detail and good process; systems thinker; relationship builder; results-driven; service and human-centered oriented

RESPONSIBILITIES:

The Change Effectiveness Director has responsibility for the following results:

A. Effective execution and support of strategic organizational projects and change initiatives that advance Heifer’s strategy across Heifer’s organizational system.

• Lead the coordination and implementation of a portfolio of cross-organizational strategic projects and initiatives in support of strategy execution, learning, and organizational transformation.
• Provide strategic direction and project management for strategic projects and initiatives identified through Heifer’s ongoing global strategy management practices.
• Develop relevant tools and practices for strategic project or change initiatives set up, monitoring of progress, and reporting of milestones.
• Be responsible for innovation and taking ideas from concept to implementation and engaging relevant stakeholders.

B. Appropriate stakeholder engagement and change management supporting Heifer’s strategic intent for localized ownership and agency.

• Provide thought leadership and partnership to business partners in ensuring change management planning, design, development, and execution for identified strategic projects and change initiatives.
• Model and deploy human-centered practices that support participatory engagement of stakeholders across all levels to ensure appropriate ownership and agency in change.
• Develop and execute stakeholder engagement and change management plans including communications, training, engagement, and change reinforcement support.
• Support and coach business partners in effective change leadership practices and approaches for successful planned and unplanned change.

C. Routine, systemic learning and feedback loops to inform ongoing strategy management and strategy evolution

• Identify key learning across strategic projects and change initiatives; present learnings and implications in compelling, professional ways that support decision making and action.
• Ensure linkages and implications of strategic projects across the Heifer system are known to business leaders and support management of implications for successful for successful strategy execution.
• Manage ongoing, relevant strategy development activities as determined by the Senior Director of Strategy and Organizational Effectiveness, C-Suite, and Board of Directors.

Minimum Requirements:

• Master’s Degree in Organizational Leadership, Organizational Development, Organizational Behavior, or related field of study. Years of experience and professional certifications may be substituted for formal education.
• Minimum 15 years experience in management of strategic initiatives, change and effectiveness initiatives, or related experience.
• Demonstrated track record in working with organizational leadership as a business partner with significant responsibility and influence and without direct line management or authority.

Preferred Requirements:

• Change Management Professional (CMP), PROSCI Change Management Professional, or similar certification in proven change management methodologies.

Most Critical Proficiencies:

• Strong service orientation
• Ability to collaborate with multiple key stakeholders and drive change and execution through influence and collaboration
• Demonstrated skill to develop and lead facilitative processes in complex environments
• Comfort with ambiguity and working in a face-paced environment
• Knowledge and comfort with using MS Office and online collaboration tools (MIRO, MURAL, etc.) as required

Essential Job Functions and Physical Demands:

1. Ability to work both as a team player and independently
2. Ability to work with sensitive information and maintain confidentiality
3. May require working in front of a computer for extended periods
4. Willingness to work outside of normal business hours as requested

Salary Information:

The expected base salary range for this position is $95k to $115k USD annually. Placement within the range will be based on the competency level of the candidate:

Minimum: Entry level, meets minimum qualifications. Needs guidance and training to perform key responsibilities of the job

Midpoint: Experienced and fully competent. Can independently perform all responsibilities of the job

Maximum: Highly experienced and can perform at a higher level than expected

_**Disclaimer: Salary ranges are based on country location and local country salary scales.

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WHAT WE OFFER:

Heifer International offers a variety of benefits for U.S.-based employees working 30 or more hours per week.

• Health and wellness benefits including Flexible Spending Account and/or Health Saving Account
• Employee assistance program
• 403(b) retirement plan (match 1% employee to 2% employer up to a maximum of 4% match + 3% employer discretionary contribution regardless of employee contribution)
• 22 vacation days in addition to 12 statutory and discretionary holidays, and 10 sick days per year
• Employer-paid life insurance and accidental death & dismemberment (AD&D)
• Professional development and annual merit increase opportunities
• Optional critical illness insurance, legal assistance plan and pet protection
• And more!