Center Assistant

Overview

The National Audubon Society is a nonprofit conservation organization that protects birds and the places they need, today and tomorrow. We work throughout the Americas using science, advocacy, education, and on-the-ground conservation. Audubon’s state, regional, national, and international programs, nature centers, and chapters have an unparalleled wingspan that reaches millions of people each year to inform, inspire, and unite diverse communities in conservation action. As a sentinel species, we recognize that the fate of birds is inextricably tied to the fate of us all.

Audubon has more than 700 staff working across the United States and seven countries in 17 state and regional offices, 41 nature centers, and 23 wildlife sanctuaries. Together as one Audubon, we aspire to alter the course of climate change and habitat loss, leading to healthier bird populations and reversing current trends in biodiversity loss.

Audubon is committed to a culture of workplace excellence, where our talented and diverse staff are deeply engaged, with a strong sense of belonging. The birds Audubon pledges to protect differ in color, size, behavior, geographical preference, and countless other ways. By honoring and celebrating the equally remarkable diversity of the human species, Audubon will bring new creativity, effectiveness, and leadership to our work throughout the hemisphere.

Position Summary

Reporting to the Grounds Manager, the Center Assistant will support visitor services at The John James Audubon Center. They will provide excellent administrative and customer service at the front desk, gift shop and museum, staff the Center on weekends, and encourage visitors to connect with the Center’s mission and educational materials. This is a part-time role working up to 21 hours a week. Ability to work Fridays, Saturdays, and Sundays from 9:30 am to 4:30 pm throughout the year as needed. The schedule will most likely involve alternating weekend work except during special on-site weekend events.

Compensation:

$17.50 / hour

Essential Functions

• Provide staffing support at the front desk of the museum, welcoming guests, selling tickets and memberships, orienting guests, and answering questions.
• Process gift shop sales using Lightspeed sales and inventory system.
• Answer phones and respond to phone inquiries.
• Open and close the museum as well as registers.
• Participate in needed job trainings. Assist in supervising volunteers assigned to support front desk.
• Small administrative tasks as needed.
• Other job-related duties as assigned.

Qualifications and Experience

• Experience in office administration, retail operations, and/or customer service preferred.
• Ability to work weekends required.
• Ability to lift up to 35 pounds with or without accommodation.
• Excellent interpersonal skills: ability to work with others is essential.
• Team-oriented as well as personable and friendly with a can-do attitude and the ability to multi-task.
• Self-motivated and willingness to work in a flexible environment.
• Demonstrated experience and comfort using various software programs such as Microsoft Office Suite.
• GED or high school diploma preferred and 1-2 years of experience. An equivalent combination of education and experience will also be considered.

This position is a union eligible position and is represented by the Communications Workers of America (CWA).

EEO Statement

The National Audubon Society is a federal contractor and an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We are committed to a policy of nondiscrimination, inclusion and equal opportunity and actively seek a diverse pool of candidates in this search.

Accessibility Statement

The National Audubon Society endeavors to keep our careers site accessible to any and all users.  If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Accommodations@audubon.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

COVID Policy

All new hires must be fully vaccinated prior to their start of employment unless they are pre-qualified by HR for exemption.