Triggerise is hiring a
Are you adept at capacity building and partnership management within the African context? Do you excel at developing frameworks and initiatives that enhance partnership value and service delivery? If this sounds like your expertise, we invite you to discover more about becoming our Capacity Building & Partnerships Manager!
The Company
Triggerise believes in a world where all youth have the power to choose where, when, and how they meet their sexual reproductive health needs. Our digital platform delivers scalable and verifiable sexual reproductive health services for young people in 5 main markets in Sub Saharan Africa - Kenya, Ethiopia, Uganda, South Africa and Burkina Faso. We work together with local communities and use nudges like reminders, discounts, and reward points to encourage our users to access and use sexual and reproductive health services. We also support our users in becoming micro-entrepreneurs and adding value to their economies.
Triggerise has offices in South Africa, Kenya, Ethiopia, the Netherlands and Portugal. Globally, our team consists of 160 enthusiastic, international colleagues. Whether you are working from our biggest office in Nairobi, the fast-growing office in South Africa, or from home, our people are young and our culture is global and dynamic. Our work environment is fast-paced, informal, and friendly. You can learn more about the work we do here.
We are open to remote work for this position and will happily accept applicants from Nairobi, Kenya; Cape Town and Johannesburg, South Africa; Addis Ababa, Ethiopia; and Kampala, Uganda.
The Job
Join us as the Capacity Building & Partnerships Manager at Triggerise, where you'll play a pivotal role in enhancing our Tiko platform's ecosystem by developing high-standard partnerships and ensuring outstanding service delivery. Dive into an opportunity where your work directly influences the growth and quality of our operational markets. You'll be tasked with:
Develop and refine tools and standards for scouting, due diligence, and partner management that are legally robust and adaptable across markets.
Prioritize capacity building to empower our partners, supporting their needs to effectively and sustainably meet demand, thereby enhancing service delivery and demand generation within our ecosystem.
Create compelling offers for business partners, showcasing the clear benefits of joining our platform, with attention to local market variations.
Manage and advance our B2B partner relationships, ensuring a positive, professional experience, and foster a strategic mix of offerings to meet user needs.
Implement innovative, tech-based solutions to address capacity gaps in service and demand generation, ensuring our partners' continual quality improvement.
Establish quality benchmarks, conduct independent audits, and provide comprehensive training to uphold the high standards of service delivery.
Launch a certification system for independent providers to join our platform, offering a competitive edge in the market through specialized training and pricing models.
About you
At least 3 years of experience in capacity building and partnership management, with a solid track record of establishing and implementing partnership frameworks.
Strong experience with capacity building initiatives in the African context, adept at segmenting and profiling organizations, and delivering support either directly or via partnerships.
Skilled in curating partnership offers and managing diverse business relationships.
Track record of innovating quality improvement solutions in service delivery.
Competent in establishing and executing provider quality standards and certification programs.
Clinic background is a plus.
The Rewards
At Triggerise we believe in being open, also when it comes to salaries. The monthly salary brackets for this position are Ksh406,131 - Ksh609,197 gross in Kenya, R62,045 - R93,067 gross in South Africa, €2,428 - €3,642 gross in Ethiopia, and UGX152,666,314 - 228,999,471gross in Uganda, plus benefits. We will offer you a salary in this bracket depending on your level of experience and how it relates to your future colleagues.
In addition to your monthly salary, we also offer:
The Details
Interested? Click Apply for This Job! Want more information? Check out our website triggerise.org or contact our Global Recruiter. We only accept applications through the apply links, not by email.
We value your privacy and understand the importance of safeguarding your personal data. We invite you to review our privacy notice for the recruitment process to understand how we collect, use, and protect your personal data during the recruitment process. Click here to view the document. By applying for this position, you acknowledge that you have read and understood our privacy notice.