Business Integrity Operations Manager

Overview

Holcim builds progress for people and the planet. As a global leader in innovative and sustainable building solution, Holcim is enabling greener cities, smarter infrastructure and improving living standards around the world. With sustainability at the core of its strategy success. The company is driving circular construction as a world leader in recycling to build more with less. Holcim is 70,000 people around the world who are passionate about building progress for people and the planet through four business segments: Cement, Ready-Mix Concrete, Aggregates and Solutions & Products.

No agencies can be considered for this job posting, and no agency involvement is required unless contractually assigned.

Responsibilities

What is speaking up? It’s about raising concerns when something gets in the way of doing a job with integrity and encouraging an open culture where people feel their voices are heard. The Business Integrity Operations Manager will support the development and continuous strengthening of the speaking up culture, handling concerns raised with integrity, confidentiality and tenacity.

The purpose of this role is to ensure that all concerns and allegations raised are managed, recorded, assessed and followed up on in a consistent manner, through the global whistleblowing line.

• Coordinate and manage the global whistleblowing line (Integrity Line) and case tracking systems.
• Conduct preliminary assessments of the concerns and allegations raised and act as secretary to the Triage Committee, an interdisciplinary allegation management, steering and oversight committee.
• Ensure completeness of records for alerts and investigations in the applicable case management systems.
• Act as liaising partner to Group and Regional functions and support the case allocation and investigation planning process.
• Support case managers at regional and local level with regard to investigation management and oversight, in particular members of partner functions including Human Resources, Legal & Group Compliance, Group Internal Control and Group Security.
• Support the Head of Group Investigations in the preparation of Group and Regional Ethics and Integrity Committee meetings, which play a key role in investigation tracking and in the remediation process.
• Produce reports at the direction of the Head of Investigations for the purpose of management, review of investigations and oversight by the applicable governance bodies.
• Develop, implement and monitor key trends and indicators for cases by region and country.
• Develop and conduct Integrity Line training and awareness sessions as needed.
• Perform data analytics and support in developing and maintaining a dashboard for Group Investigations operations.

Education/Qualifications

• A University degree in Law, Business, Accounting, Finance.
• Social Sciences or related fields; professional qualification such as Certified Fraud Examiner (CFE), or Certified Public Accountant (CPA) is an advantage.

Experience

• At least 5 years of professional experience in compliance, investigations, legal, audit or finance.
• Experience with whistleblowing systems and response methodology.
• Project management, communications or process management qualifications desired.
• Data analytics skills and qualifications desired.

Knowledge & Skills

• Approachable and confident, with empathy, impartiality and excellent listening skills.
• Ability to meet tight deadlines, proactively resolve technical issues, and adapt to shifting priorities.
• Strong work ethics and unquestionable integrity.
• Strong analytical skills.

Language Requirements

Fluent in English and preferably French and/or German.

Travel Requirements

10%-20%