Business Development Manager

About Bright Endeavors:

Bright Endeavors is a social enterprise of the Chicago nonprofit New Moms. Bright Endeavors is where New Moms’ mission truly shines. Behind the company’s popular collection of artisanal scented candles are motivated moms in our paid job training program, learning comprehensive skills, gaining confidence, and forging their career paths. 100% of Bright Endeavors proceeds go to New Moms nonprofit programs providing housing, job training, academic coaching, and family support for young moms facing barriers caused by systemic poverty.

Our Commitment to Equity:

New Moms prioritizes racial equity as a strategic and organizational imperative. Strong candidates will be committed to integrating diversity, equity, and inclusion (DEI) values into their work goals and will be evaluated on their impact.

About the Job:

This position is responsible for execution and management of sales strategy and business development for New Moms’ social enterprise, Bright Endeavors (BE). The Business Development Manager will champion all New Moms values including our commitment to diversity, equity and inclusion, in both strategic planning and performance. This position is located at Bright Endeavors in the East Garfield Park neighborhood. Starting Salary: $60,000

Key Job Responsibilities:

Manage Pipeline of Inbound and Prospected Leads:

• Identify, research, and pursue wholesale account prospects
• Utilize Salesforce Customer Relationship Manager (CRM) to optimize customer engagement
• Submit sales orders to production and collaborate with the Operations and Production Coordinators to manage satisfactory fulfillment of critical account orders
• Collaborate with the Marketing & Engagement Manager to coordinate, manage, and attend occasional off-site sales events

Manage Customer Relationships:·        Build and maintain strong relationships with customers, providing high quality customer service and proactive, responsive support

• Perform supportive site visits for key retail partners
• Strategically grow key accounts in accordance with BE’s enterprise growth strategy

Track and report monthly, quarterly, and annual sales data:

• Maintain CRM with current information
• Track and report sales data to Social Enterprise Director and peer colleagues as required

Other:

• Collaborate with Bright Endeavors team to evaluate new product research & development, providing customer feedback and assessing market viability of new products
• Upholds the New Moms model, which is grounded in racial equity
• Regularly participates in agency and program staff meetings, as well as professional group seminars or conferences to enhance professional knowledge and job skills
• Committed to developing further as a leader by participating in the New Moms professional development model, demonstrating achievement in competencies defined by the agency
• Supervises volunteers and/or interns, as determined by supervisor
• Perform other related duties as assigned

Qualifications:

Education:

• Bachelor’s Degree; AA with more than five years of related experience OR High School Equivalent with more than seven years of related experience required

Experience:

• More than three (3) yeas experience in sales, development, social enterprise, or a related field required

• Experience in B2B or Wholesale environments strongly preferred

• Experience with QuickBooks Online, Salesforce, Google Suite, & basic website hosting & maintenance a plus

Skills/Traits:

• Strong history of sales, account management, or development success
• Excellent relationship-building skills and the ability to work well with a wide range of individuals and companies
• Strong oral, written, and nonverbal communication skills
• Ability to manage multiple projects and tasks concurrently and maintain organization within a fast- paced sales environment

Other requirements:

• Valid driver’s license, with safe driving record and valid insurance; Daily access to a reliable car required
• Ability to work occasional evenings and weekends, depending on the needs of customers and program

New Moms’ Benefits: We offer a comprehensive benefits package to full-time employees including health, dental, vision, disability, and life insurance; matching on retirement savings up to 3%; 15 paid holidays; and generous paid time off. We also offer several unique benefits to New Moms: discounts on Bright Endeavors products, free optional spiritual direction services, and half days on Fridays in the summer. Our Flexible Work Options policy allows for staff to work some hours remotely once training is complete. For licensed employees, you will receive over 20 free CEU's during onboarding and an additional 1.5 free CEU's/month throughout employment. We promote professional development and provide time for you to attend other external trainings opportunities as well.

Keywords

Business DevelopmentSalesAccount ManagementRelationship-buildingCommunicationOrganization