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The Bilingual HR Partner is a key member of the HR team designed to provide value-added customer service as well as development of the organization's people and processes. This business partner performs the full scope of Human Resources activities such as employment/labor relations, recruitment, on-boarding, training & development, coaching, workers' compensation, safety, benefits administration, compliance, and performance management. This individual contributor partners with key leaders in the organization to align HR practices with current and future business needs. This position reports to the Vice President of Human Resources.
ESSENTIAL JOB FUNCTIONS AND BASIC DUTIES
Educate and communicate company personnel policies and procedures to newly hired and current employees
Responsible for onboarding newly hired employees to include employee handbook overview, employment documents, and benefit enrollment
Create and maintain complete and confidential files on each employee. Process, verify and maintain documentation relating to personnel activities such as staffing, recruitment, training, grievances, performance evaluations and classifications
Assist with company benefit administration to include enrollment forms, plan questions, claims resolution, and open enrollment
Establish and maintain department records and reports; recommend new approaches, policies, and procedures to effect continual improvements in efficiency and services performed
Respond to applicant inquires in-person, over the phone and via email
Process and review employment applications to evaluate qualifications and eligibility of applicants
Assist in managing workers’ compensation injury claims. File reports with insurance provider, maintain accident information and monitor progress
Respond to various information requests from governmental agencies, such as unemployment, in a timely manner
Record and maintain data for each employee, including such information as addresses, weekly earnings, absences, supervisory reports on performance, change of statuses, and dates of and reasons for terminations
Answer questions regarding eligibility, benefits, and other pertinent information
Conduct verifications of employment.
Perform other duties as assigned
MINIMUM QUALIFICATIONS
EDUCATION AND EXPERIENCE:
Bachelor’s Degree in Human Resources, Organizational Development, Business or related field from a four-year College or university required plus ten or more (5+) years’ experience working in Human Resources or an equivalent combination of education and experience.
REQUIRED KNOWLEDGE:
· Thorough knowledge of HR principles and federal/local regulations
· Proficiency in MS Word, Excel and Power Point is essential
· Bilingual (fluent Spanish: read, write, and speak) required
SKILLS/ABILITIES:
· Ability to work independently with little supervision required
· Ability to remain calm while working under pressure in a busy environment
· Ability to work within timeframe of standard policies and procedures
· Ability to maintain confidentiality related to sensitive company and employee information
· Ability to multi-task and prioritize in a busy, fast-growth environment
· Ability to exhibit extraordinary discretion, confidentiality, flexibility, and willingness to work closely with our team
· An affinity for the customer and a desire to provide the best experience.
· Strong interpersonal skills with the ability to lead and motivate internal teams and to gain buy-in through influence.
· Aptitude for strategic thinking and problem-solving.
· Inquisitive, collaborative and action oriented.
· Motivated by a high growth, fast paced environment and able to comfortably navigate change and transformation.