Flashfood is hiring a
Bilingual Customer Success Specialist
3 Month Contract
Canada - Remote
Who We Are:
With the rising cost of food and the challenges faced by our supply chain, Flashfood has become a staple in many North American families. At Flashfood, we are on a mission to reduce the environmental impact of food waste and provide our communities with easier access to healthy, affordable food. We are tackling this gigantic problem with a diverse team of people from all different walks of life.
When food gets thrown out, most times it ends up in a landfill and gets covered by other garbage, rotting and producing methane gas. Flashfood partners with grocery chains to allow them to sell surplus food through the Flashfood app at significant discounts for its users while reducing store-level food waste.
We take great pride in our accomplishments and are honored to be recognized as one of Fast Company’s World’s Most Innovative Companies for 2023, ranking #1 in the Social Good Category. This acknowledgment reaffirms our commitment to driving positive change in the industry and reinforces our determination to make a lasting impact.
Flashfood has been designated as a Great Place to Work and our team is growing! As we continue to grow, we are focused on fostering a culture of inclusion, where every individual feels valued, respected, and empowered to thrive. We are purposeful about instilling inclusion into our company culture and are committed to building a blame-free culture where people have the ability to learn and grow.
Who You Are
What You Will Do
What You Will Need
High emotional intelligence - ability to relate and empathize with clients and their needs, and the judgment to know how to make the best decisions for our clients
Curiosity and resourcefulness - a lifelong learner who's always curious and confident finding the resources you need to get the answer right
Flexibility/resiliency - able to adapt to the challenges throughout your day and within your role and remain level-headed
Ambitious - always searching for opportunities to improve the way you and your teamwork, the client experience, and ability to identify areas of improvement.
The requirements listed in job descriptions are guidelines, not hard and fast rules. You don’t have to satisfy every requirement or meet every qualification listed. If your skills are transferable and you are in the ballpark with the number of years of experience Flashfood is looking for, apply. Applying gives you the opportunity to be considered.
Flashfood is an equal opportunity employer and is committed to providing an accessible recruitment process. Please advise should you need any accommodation throughout the recruitment process. All your information will be treated confidentially.