BAM Regional Manager

****Please note this is an internal opportunity for current YG employees only****

About Our Organization

At Youth Guidance, we believe that no matter what challenges a young person faces, they are more likely to succeed when they have caring adults in their lives. Our highly-trained staff guides kids to overcome the life and academic challenges facing Chicago’s youth. We meet kids where they are — physically and emotionally — to help them focus on their education, make positive choices, and remain on the right path toward life success. Founded in 1924 today Youth Guidance is a leading provider of outcomes-driven programs serving more than 8,500 youth while touching the lives of more than 14,000 youth, parents, teachers, and community members.

Position Summary**:** This position oversees planning, development, coordination, implementation, and evaluation of all program activities, staff, and the outcomes sought for a specific region of BAM program operations. Provides local program leadership to cultivate growth and development of new school, community, and program partnerships and leadership to a team of BAM Counselors and Senior Counselors. The Regional Manager provides administrative leadership by assessing needs, making assignments, and managing programs at multiple sites where the program operates. Works collaboratively with the BAM Chicago Director to implement improvements, strengthen programs, and advance strategic priorities.

Essential Duties/Responsibilities:

• Collaborates with BTA Manager to ensure continuity of support for BAM staff and program implementation

• Maintains focus on the achievement of key program outcomes including goals for student performance, retention, and satisfaction ensuring all programs are on-track for desired metrics

• Assists in the coordination of school-based data collection and program evaluation initiatives. May suggest directions for research and evaluation efforts related to program

• Assumes assigned responsibilities that support the overall function of the agency. These responsibilities may include such activities as public relations, community advocacy, public speaking, etc.

• Provides leadership in evaluation of program metrics and quality

• Maintains accurate records, prepares needed reports

• Manages projects from inputs to deliverables

• Interpret/explain conclusions & new strategies drawn from performance data to stakeholders timely

• Other duties as assigned

Minimum Qualifications:

Education/Experience/Training

• Bachelor’s Degree in public/non-profit administration, business, social work, human services or a related to area from an accredited university program
• Eight years’ experience in the education, human service, youth development, criminal justice or social service field
• Two years’ experience supervising staff; one year of BAM supervision
• Experience in program management and administration including experience managing budgets and contracts

Skills/Abilities

Budgeting and Fundraising

• Collaborates with Finance to plan and manage regional program budget; monitors spending to ensure expenditures are aligned with budget scope and addresses issues that impact program goals
• Develops, negotiates, and manages contracts to meet all terms and deliverables
• Manages fundraising efforts to support program goals, meets with potential funders,

and secures public and private grants

• Reviews grant proposals, manages grant/contract deliverables for active awards, and meets reporting deadlines

Client/Stakeholder Management

• Serves as primary liaison and communicates with school personnel, social service agencies, community groups, government agencies, and public officials regarding program goals and objectives
• Understands political landscape and manages relationships between government agencies, public partners, Youth Guidance departments/programs and outside vendors to ensure clear communication
• In collaboration with Marketing/Communications, responds to media inquiries and effectively communicates program goals and achievements

Supervisory Responsibilities

• Supervises, evaluates, and develops BAM Counselors and Senior Counselors
• Collaborates with HR to recruit and retain talented program staff
• Recommends hiring of new BAM Counselors, employee transfers (school to school), promotions, disciplinary actions, terminations, and overall performance management of BAM Counselors and Senior Counselors
• Supports builds, and shares best practices for positive student outcomes
• Provides specific guidance in the areas of professional responsibilities, prioritization, time, and resource allocation
• Designs and integrates professional development opportunities for program
• staff, working closely with direct reports and other managers to develop
• professional development plans
• Identify and implement strategies to ensure staff reach program goals and objectives through the interpretation, study of data, use of management plans, and other mechanisms
• Provides training and technical assistance to program and school staff, as needed

Core Competencies

• Communication: Uses effective written and oral communication with internal staff, teams, and community served; demonstrates empathy and listening

• Client orientation: Recognizes needs of diverse stakeholders and approaches relationships with a service orientation, to ultimately maximize the impact

• Equity mindset: Understands and is committed to goals of equity, consistently brings an equity mindset to the organization’s work and workplace

• Growth mindset: Views growth as important for personal and professional development; seeks out opportunities to expand skills, even if the change is required, demonstrates curiosity and eagerness to learn

• Ownership and quality of work: Effectively manages own work, and work of the team to ensure delivery of high-quality work

• Supervisory skills: Effectively manages and develops others

• Mission drive: Demonstrates commitment to the missing of the organization as a whole and alignment with organization values

• Continuous improvement-minded:  Takes initiative to identify and execute strategies and processes to continuously improve one’s leadership to strengthen organization’s overall impact.​

• Develops and motivates others: Motivates others and supports their development through strong coaching and mentoring. Effectively stewards self and others through both small and large scale change**.** ​

• External representation and relationship building: Represents the organization among external stakeholders, and builds strong, trusting relationships with stakeholders​

• Leads with vision: Has an inspiring vision for the future of the organization, beyond the status quo, and communicates it effectively; leads with courage and willingness to take risks in service of impact​

• Manages with data: Understands data; analyzes data and identifies insights and implications​

• Strategic thinking and resource management:  Considers the future of the organization proactively and responsively; weighs diverse inputs to inform strategies; identifies innovative opportunities when relevant; makes and communicates decisions that effectively balance tradeoffs between financial sustainability and impact​

• Team building: Builds strong relationships with teams and colleagues; fosters effective teams and collaborative interactions​

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This job operates in a professional office environment, school setting and working with the public, COVID-19 vaccination is required
• Occasional local and national travel

DEI Statement

At Youth Guidance, we understand that diversity, equity, and inclusion (DE&I) are fundamental to realizing our vision of bright and successful futures for all young people. We celebrate the diversity of youth and recognize them as empowered leaders, problem-solvers, and experts of their own experiences. At the same time, we acknowledge that many systems and institutions meant to support youth are inequitable and unjust.

As such, we are committed to advancing DE&I through our words and our actions, both internally and externally, by:

• Strengthening cultural competence as well as policies, practices, and organizational structures that foster belonging and leverage the unique backgrounds and talents of staff;
• Offering youth-centered programs that are accessible and responsive to people from diverse racial and ethnic backgrounds, abilities, sexual identity, gender identity and expression, language, and cultural and religious beliefs and practices;
• Influencing systems that youth, their families, and communities are impacted by, such as schools, organizational networks, governmental bodies, researchers, and the funding community, to apply approaches that embrace DEI in addressing the needs and supporting the aspirations of young people.