Asylum Access is hiring an
Innovative Human Rights NGO Seeks Associate Programme Director
About Asylum Access
We are human rights advocates who support forcibly displaced individuals and communities as they reclaim their rights, agency and power. Our unique combination of legal empowerment, policy advocacy and global systems change creates conditions in which refugees can live safely, move freely, work legally and go to school. Our work transforms the traditional approach of endless humanitarian handouts to a sustainable solution that honours refugees’ freedom, dignity and autonomy, and equips them to make choices about their own lives.
Asylum Access’ global team and family of local civil society organisations advocate to make human rights a reality for refugees throughout Africa, Asia and Latin America. Our national organisations are led and staffed primarily by community members in those countries, and there is strong mutual trust and respect between us and our clients. On the international stage, we work with established institutions to shift the global system to better uphold and promote refugees’ human rights. We can help catalyse and lead systemic transformation because, uniquely among NGOs in the refugee response sector, we focus exclusively on rights and governance.
Department Description
AAM’s programmes’ department is made up of the community outreach team as well as the legal services team that predominantly engages with refugee communities in Malaysia through individualised legal assistance, case management, capacity building, and community development. The team will work closely with the Associate Programme Director in strategizing work plan and impact as well as adhering to donor deliverables.
Position Description
The Associate Programme Director is responsible and accountable for the overall management of Asylum Access Malaysia’s development and programme activities in-country. This includes direct line management of the Community Outreach Manager and the Legal Services and Solutions Manager. In addition, this role will also be directly responsible for the management and implementation of the AAM’s strategic plan as well as overall programmatic monitoring and evaluation.
The role will report to AAM’s Executive Director and liaise regularly on project and impact management with team members from Asylum Access Headquarters.
Key Responsibilities
Programme Management (60%)
Strategic Planning, Monitoring and Evaluation and Learning (30%)
Organisational Management (10%)
Lead and motivate to achieve organisation’s goals while instilling the application of the organisational core values across programmes and teams;
Lead programming team meetings for planning, reflection, feedback, and improvements;
Lead the efforts of the recruitment of all programming staff in collaboration with human resources;
Work closely with grants administration and finance teams to ensure grants are processed and managed in a timely, accurate and compliant manner;
Serve as resource advisor to programme staff and support their work by managing resources, opportunity, time, and information;
Participate in yearly performance assessments programme staff,goal setting,and support professional development on an ongoing basis;
Play a leadership role in ensuring that AAM remains a desirable place to work including through clear communication of expectations and inspiration to all staff and volunteers,
Ensure access to professional development opportunities, regular review of experiences and lessons learned, and bears primary responsibility for maintaining clear and open communication with Asylum Access global headquarters
Assist Executive Director in design, develop, and implement organisation’s strategic plan;
Other duties assigned by Executive Director
Reports to: Asylum Access Malaysia’s Executive Director
Minimum Qualifications
Preferred Qualifications:
Excellent organisational, planning, and interpersonal skills;
Ability to communicate technical information to both technical and non-technical audiences;
Ability to establish priorities in a time manner and meet deadlines with strong attention to consistency, detail, and quality.
Excellent written, verbal communication and presentation skills; must be able to convey information to team at all level in a clear, focused, and concise manner
Demonstrated strong analytical skills
Ability to adopt a proactive approach and offer solutions as appropriate.
Ability to liaise and communicate effectively with a broad range of people at all levels, across different cultures and to act with credibility, discretion, tact and diplomacy both within and without the organisation.
Maintain a calm disposition and positive outlook particularly when working under pressure.
Strong team player.
Hours and Location of Work
The Associate Programme Director role is a full-time position based in our offices in Kuala Lumpur, Malaysia. Candidates should be aware that some flexibility regarding working hours is required in order to take out-of-hours calls and meetings with international colleagues.
Salary and Benefits
Position comes with a competitive nonprofit salary, and a robust benefits package. The salary range is RM 10,000 - RM 12,000 per month depending on experience.
Asylum Access is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We value the expertise of those who have experienced displacement, and encourage people with such lived experience to apply.
For more information about our organisation, visit www.asylumaccess.org_._