Xylem is hiring an
XYLEM:
Xylem, a leading global water technology company with over 22.000 employees dedicated to solving the world’s most challenging water issues, is the leading global provider of efficient, innovative and sustainable water technologies improving the way water is used, managed, conserved and re-used. Our international team is unified in a common purpose: creating advanced technology and other trusted solutions to solve the world’s water challenges. We are committed to creating an organization of inclusion and diversity, where everyone feels involved, respected, valued and connected, and where everyone is free to bring their authentic selves and ideas.
THE ROLE:
For our manufacturing plant in Montecchio Maggiore (VI) with over 800 employees, we are seeking an Application Engineer. The Application Eng. gives direct technical support to internal and external customers regarding product/application information, product selection and special quotations.
In case of projects related to Building Service, Industrial or Public Utilities applications or involving key customers, he works close to Sales coordinating the activities of the internal departments (Product Management, R&D, Operations) in order to deliver the requested documentation.
His/her role is critical to ensure customer satisfaction and quick on field problem solving.
Responsabilities:
Required Qualifications:
Preferred Qualifications:
- An experience in the Customer Service area (Technical Support, After Sales, Pre-Sales) is a plus
- Experience in dealing with complex organization and processes (ability to work across boundaries) is a plus.
- Good knowledge of AS400 is a qualifying factor.
- Customer focus and result orientation
- Proactivity and aptitude to details fulfillment
- Prioritization and planning
- Effective communication, open mind and positive approach
LOCATION: Montecchio Maggiore (VI)
CONTRACT: Permament, full time
SMARTWORKING: 2 days per week
BENEFIT: Company bonus + company canteen