App Usage and Expansion Set-up Specialist

Job Description

Plastic Bank is transitioning into a franchise style expansion system for our fully traceable and ethically sourced Social Plastic recycling ecosystems that stop ocean plastic by improving lives.

Thailand will be the first of many new regional expansions across Asia. You will be one of the first members of our newly formed regional expansion team. You will be responsible for overseeing the processes and procedures that ensure trust, traceability and program compliance is maintained at all times. With a strong focus on app training, usability and adoption.

Our digital blockchain platform is ever evolving and utilizes an app based interface for our members and partners, with an online back-end administration, reporting and auditing system for our team.

Our certified collection branches and recycling processors use the app to record real-time exchanges from registered members that capture all the required data for reporting, inventory control, reward distribution, fraud prevention, auditing and account management. Our blockchain system enables us to exchange plastic for a digital token bonus on top of the market rate of plastic to our collectors. This also provides a digital ID and savings account for vulnerable communities.

Our advanced level of traceability and social impact programs enable us to sell the plastic collected throughout our ethical supply chains as Social Plastic for our global partners to proudly use as recycled feedstock in their products.

You will be responsible for ensuring trust, transparency and scalability is at the heart of everything we do through ongoing training and support.

We are standardizing our rules and regulations for our programs across all countries. As new features become available, you will help ensure they are used properly and adjust our processes accordingly. You will proactively create new processes and implement them amongst our team and user base. While continuously monitoring and improving our existing required processes to maintain full compliance and data integrity at all times.

Coding is not required. We have be working with a global DevOps team that continuously develops the platform based on user feedback. You will play a critical part in suggesting new improvements needed in the platform along with the updated processes required to comply with our promises and standards as they evolve over time.

Strong English skills are a must and a university degree is preferred.

Skills Required:

• 3-5 years of technology expertise as an end-user (not as an IT developer), fast learner, working experience with startups is a plus
• Digital training and support experience
• Business intelligence and analytics experience is preferred
• Ability to connect to all levels of the organization
• Highly self-motivated, driven and a 'go-getter' with skillful problem-solving skills and ability to work independently
• Strongly passionate about reducing ocean pollution, alleviating poverty and growing Plastic Bank's mission into a phenomenal global movement
• Public speaking
• Change management
• Process managements
• Process writing
• Excel-based reporting
• Project management
• Data analytics