Administrator

Overview

Do you want to join a team that is making a big difference to the lives of unemployed people?

Administrator, DWP Restart,  Margate Thanet £18.2k+

The Forward Trust is a fast growing Matrix Standard, ERSA Employability Awards 2020 Highly Commended vocational training, skills and employability provider.   As part of the DWP Restart scheme we are looking for an enthusiastic and committed Administrator to provide administrative and reception duties for our hard working Restart Team in Thanet.

What you will be doing?

As the Restart Administrator, you will be providing administrative support in particular reception duties,  helping with booking appointments, helping participants with their expense claims, data/performance support and other relevant duties.

What we are looking for?

We are looking for an energetic, enthusiastic, go getting and very practical individual who is interested in customer service,  business adminstrative duties and providing a friendly and supportive service to our participants when they attend our offices.    We are looking for someone who is comfortable with dealing with people and also enjoys using relevant IT systems  on a daily basis.   We are looking for someone who is customer focused and also professional and courteous.

What we offer

We also offer an opportunity for further training and development including Apprenticeships as well as:

• Flexible working (where appropriate)

• Season Ticket Loan Scheme

• Cycle to work scheme

• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays

• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter

• Death in Service Payment (2x annual salary)

• Critical Illness Insurance (subject to qualifying criteria)

Person specification

• Comfortable and enjoy using ICT systems and telephones

• Great customer service and reception skills (including being professional)

• Able to work as part of a team and wider directorate

• Good team working qualities

• Can take management direction and support